Personnel Manager

Personnel Manager — Apex Logistics Solutions

Chicago, IL | July 2023 – Present

• Directed daily personnel management processes and a team of 4 coordinators, facilitating onboarding procedures for 150 new hires and improving employee satisfaction scores by 18%.
• Managed the resolution of 25 complex staff relations issues and internal compliance investigations annually, which lowered external mediation costs by 22% over a 12-month period.
• Structured modern employee performance evaluation systems in Lattice across 3 departments, boosting annual review completion rates from 75% to 98% within two cycles.
• Implemented a centralized HRIS record database using Workday for 350 staff members, minimizing manual paper processing times by 8 hours per week across the entire office.

Personnel Specialist — Vanguard Retail Group

Oak Brook, IL | September 2021 – June 2023

• Coordinated end-to-end recruitment pipelines for 45 administrative roles using Greenhouse, which successfully reduced the average time-to-hire by 12 business days.
• Administered quarterly employee benefits enrollment and health insurance changes for 280 staff members, ensuring a 100% compliance rate during internal audit reviews.
• Created 5 detailed employee training workshops focusing on labor regulations and safety standards, achieving a 95% compliance rate across all company branches.
• Analyzed personnel database entries for payroll discrepancies, designing automation templates in Excel that reduced administrative overhead by 15 hours every week.

Personnel management, Employee relations, Talent acquisition, Benefits administration, Onboarding, Policy compliance, Labor law, HRIS, Workday, Greenhouse, Lattice, BambooHR, Microsoft Excel, Conflict resolution

Global HRIS Migration

Role: Lead Personnel Specialist

Tools: Workday, Microsoft Project, Slack

Led the data migration of personnel profiles for 1,200 international employees, completing the transition 3 weeks ahead of schedule with zero errors.

Employee Retention Campaign

Role: Lead Personnel Manager

Tools: Lattice, BambooHR, Google Slides

Designed a career development path program for 350 staff members, reducing annual voluntary turnover from 18% to 11% in a 9-month period.

• SHRM Certified Professional (SHRM-CP) (2023)
• Professional in Human Resources (PHR) (2022)

• Languages: English (Native), French (Conversational)
• Professional Memberships: Active Member of Society for Human Resource Management (SHRM)
• Availability: 2 weeks notice