Training Manager

Training Manager — Apex Corporate Solutions

Atlanta, GA | January 2024 – Present

• Directed the design and rollout of 12 new leadership development programs for 900+ employees, increasing participant post-assessment evaluation scores by 24% and overall training feedback ratings to 4.8 out of 5.0.
• Administered an annual corporate training and development budget of $250,000, renegotiating vendor agreements with 5 external training providers to reduce departmental operational expenses by 14%.
• Led a team of 4 instructional designers to overhaul the company-wide compliance training program in Workday LMS, boosting completion rate from 74% to 98% and ensuring 100% adherence to regulatory requirements.
• Designed and facilitated monthly virtual onboarding cohorts for 400+ new hires, reducing initial ramp-up time by 5 days and improving first-year employee retention across 5 corporate divisions by 18%.

Senior L&D Specialist — Summit Logistics Group

Atlanta, GA | June 2020 – December 2023

• Delivered 60+ professional development workshops and webinars for a workforce of 1,200 employees, receiving an average participant satisfaction rate of 94% across all virtual and in-person sessions.
• Evaluated training data from 30+ programs, utilizing post-course surveys to identify skills gaps and revise 6 core curricula, which improved employee job performance scores by 16% in targeted teams.
• Migrated 1,500 historical employee training records to a centralized cloud LMS database, resolving over 200 data entry discrepancies and reducing monthly admin processing hours by 35%.
• Coordinated training logistics, schedules, and materials for 80+ annual training events, negotiating venue and catering contracts to save $12,000 in operational costs during the 2022 fiscal year.

LMS administration, Instructional design, Curriculum development, Training delivery, Onboarding coordination, Corporate compliance tracking, Vendor management, Survey evaluation, Needs assessment, Professional development, Workday LMS, Articulate Storyline, Adobe Captivate, Zoom, Microsoft Excel

Enterprise LMS Migration

Role: Implementation Lead / Training Manager

Tools: Workday LMS, Microsoft Teams, SharePoint, Excel

Led the migration of training records for 1,500 employees to a new LMS platform, completing the project 2 weeks ahead of schedule and saving $18,000 in migration costs.

Virtual Onboarding Redesign

Role: Project Lead

Tools: Zoom, Articulate Storyline, Google Workspace, Slack

Redesigned the new hire onboarding process for remote workers, increasing training survey engagement by 45% and reducing initial onboarding time by 3 days.

• Certified Professional in Talent Development (CPTD) (2024)
• Certified Professional in Training Management (CPTM) (2022)

• Languages: English (Native), French (Conversational)
• Volunteer Work: Volunteer adult literacy tutor for the Atlanta Public Library (2021-present)
• Availability: 2 weeks notice