HR Assistant

HR Assistant — Apex Global Logistics

Charlotte, NC | August 2023 – Present

• Processed electronic onboarding documentation for 120+ new hires annually in BambooHR, reducing the average new employee onboarding cycle duration from 8 days to 5 days.
• Audited 250+ employee I-9 forms and personnel folders to verify legal compliance, resolving 18 database errors and reaching a 100% compliance rating for internal audits.
• Coordinated scheduling and travel logistics for 90+ candidate interviews across 4 departments, boosting overall schedule alignment and reducing time-to-hire by 12 days.
• Responded to 45+ daily employee inquiries regarding benefits, policy guidelines, and leave requests, maintaining a 98% resolution satisfaction rate within a 24-hour window.

Human Resources Clerk — Beacon Retail Systems

Raleigh, NC | June 2021 – July 2023

• Maintained corporate personnel databases and updated employee file changes in ADP Workforce Now for a $1.8M payroll system, sustaining a 99.9% records accuracy rate.
• Assisted in launching a company-wide wellness initiative for 180+ staff members, which elevated average team participation rates by 22% over a 6-month tracking cycle.
• Organized and cataloged 300+ legacy physical employee files into a secure cloud storage system, saving the human resources department 15 hours of search time per week.
• Drafted weekly internal newsletters and policy update announcements distributed to 200+ employees, which improved quarterly staff policy comprehension scores by 14%.

HRIS database entry, Benefits communication, Interview scheduling, Onboarding facilitation, I-9 verification, Records auditing, Data entry, BambooHR, ADP Workforce Now, Greenhouse, Google Workspace, Microsoft Excel, Customer service, Compliance tracking

Digital Onboarding Transition

Role: Project Assistant

Tools: BambooHR, DocuSign, Slack

Assisted in migrating the paper-based onboarding file process to DocuSign, saving 12 hours of manual file administration per week and reducing document errors by 35%.

Compliance Audit Initiative

Role: Audit Coordinator

Tools: ADP Workforce Now, Microsoft Excel

Audited 320 employee records to ensure complete I-9 compliance, correcting 22 missing files ahead of a major external audit, resulting in a 100% compliance grade.

• Associate Professional in Human Resources (aPHR) (2022)
• SHRM Certified Professional (SHRM-CP) (2024)

• Professional Membership: Active member of the Society for Human Resource Management (SHRM) local chapter
• Languages: English (Fluent), Spanish (Conversational)
• Availability: 2 weeks notice for transition