Professional Resume Template for
Benefits Manager
Audrey M. Sterling
Chicago, IL
(312) 555-0164
audrey.sterling@email.com
linkedin.com/in/audrey-sterling | audreysterling.com
Professional Summary
Pragmatic Benefits Manager with 6 years of experience directing employee benefits administration, health and welfare plan design, and retirement plan oversight within mid-sized corporate environments. Expert in ERISA compliance, ACA reporting, vendor management, and benefits cost containment. Successfully reduced annual health insurance renewal costs by 12% ($180,000) while maintaining coverage levels, and migrated 850 employees to a new self-insured medical plan. Adept at leveraging modern HRIS tools like Workday, ADP Enterprise HR, and Excel modeling to optimize benefit offerings.
Work Experience
Benefits Manager — Innova Retail Group
Chicago, IL | March 2023 – Present
- Administered comprehensive health, retirement, and wellness benefits for 950 active employees, maintaining compliance with ERISA, COBRA, and ACA standards.
- Negotiated health insurance renewals with 3 major carriers, reducing overall premium costs by 12% ($180,000 annually) while preserving existing coverage levels.
- Managed annual open enrollment processes for 2 concurrent years, achieving a 98.5% employee participation rate and resolving 100% of enrollment exceptions in 10 days.
- Led the implementation of a new Workday benefits module, automating enrollment feeds to 4 third-party administrators and reducing manual data entry errors by 40%.
Benefits Specialist — Vanguard Logistics Services
Chicago, IL | July 2020 – February 2023
- Coordinated daily administration of 401(k) retirement plans for 750 participants, processing weekly contribution uploads and auditing employer matching matches.
- Conducted monthly benefits billing audits across 6 insurance carriers, recovering $32,000 in premium overpayments and correcting 24 billing discrepancies.
- Facilitated monthly onboarding and benefits presentation sessions for 15-25 new hires, improving benefits satisfaction feedback scores from 82% to 96%.
- Prepared annual 5500 filings and non-discrimination testing documentation for retirement plans, completing submissions 15 days ahead of statutory deadlines.
Education
Bachelor of Science in Human Resources Management
Oakridge University · Chicago, IL · 2020
Skills
Benefits administration, Health and welfare plans, Retirement plan administration, ERISA compliance, ACA reporting, FMLA administration, COBRA administration, Vendor management, Wellness program design, Open enrollment management, 401(k) auditing, HRIS administration, Workday, ADP Enterprise HR, Microsoft Excel (VLOOKUP, PivotTables)
Projects
Workday Benefits Module Integration
Role: Lead Benefits Specialist
Tools: Workday HRIS, Microsoft Excel, Microsoft Teams
Spearheaded the integration of a new benefits administration platform, migrating 850 employee profiles, automating carrier connections, and reducing weekly processing time by 15 hours.
Benefits Plan Design Realignment
Role: Benefits Manager
Tools: ADP Enterprise HR, Microsoft Excel
Analyzed employee benefit usage patterns and negotiated plan designs with carriers, introducing a self-insured model that saved $180,000 in premium costs while maintaining 100% of employee coverage levels.
Certifications
- Certified Employee Benefit Specialist (CEBS) (2023)
- SHRM Certified Professional (SHRM-CP) (2021)
Additional information
- Languages: English (Native), Spanish (Conversational)
- Volunteer Work: Benefits advisor for local non-profit community health center (2022-present)
- Availability: 2 weeks notice
Job Market Insights
Market data and opportunities for
Benefits Manager
Job Market Insights
$88,000
-
$118,000
Avg:
$102,000
Growth Outlook:
The demand for Benefits Managers in the United States is projected to remain steady over the next decade according to the Bureau of Labor Statistics, with approximately 1,500 annual job openings. Evolving healthcare regulations, complex employee benefits structures, and an increased corporate emphasis on wellness programs and talent retention will drive the need for specialized oversight. Professional credentials like the Certified Employee Benefit Specialist (CEBS) or SHRM-CP significantly enhance job prospects.
1% growth over 10 years
Key Skills Required
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