Revenue Operations Manager

Revenue Operations Manager — AeroVect Technologies

Denver, CO | July 2023 – Present

• Designed and deployed automated lead-routing architectures and custom workflows in HubSpot for a 45-person sales development team, reducing average lead response times by 32% and increasing marketing-qualified lead conversion rates by 14%.
• Partnered with executive leadership to integrate Clari conversational intelligence and forecasting tools, standardizing the global sales pipeline and improving quarterly forecast accuracy from 78% to 94.5% over three quarters.
• Overhauled Salesforce data hygiene protocols and built API integrations with third-party data enrichment pipelines, reducing duplicate records by 42% and saving sales reps 5 hours of manual entry weekly.
• Collaborated with Customer Success managers to design a data-driven customer health scoring system in Gainsight, lowering subscription churn rate by 11.5% and boosting net revenue retention by 8.4%.

Revenue Operations Specialist — Skyward Analytics

Denver, CO | June 2021 – June 2023

• Built interactive executive dashboards and pipeline performance visualizations in Tableau and Salesforce, reducing monthly reporting preparation times by 12 hours while improving executive visibility into regional conversion bottlenecks.
• Audited and consolidated the corporate go-to-market software stack, eliminating 3 duplicate SaaS subscriptions to reduce annual licensing overhead by $45,000 while maintaining workflow continuity.
• Standardized the sales onboarding process and developed a RevOps playbook for new hires, reducing average ramp-to-productivity times for 18 newly hired sales representatives by 22%.
• Streamlined the sales commission calculation process using Excel and Salesforce, shortening the monthly payroll reconciliation cycle from 5 days to 2 days while reducing payout errors to under 0.5%.

CRM configuration, Salesforce Administration, HubSpot Operations, Pipeline forecasting, Revenue attribution, SQL, Data analysis, Tableau, Gainsight, Sales enablement, Process automation, Cross-functional alignment, Lead scoring, Commission tracking, Change management

CRM Migration and Integration Initiative

Role: Project Lead & CRM Architect

Tools: Salesforce, HubSpot, Zapier, SQL

Managed a 6-month migration from legacy HubSpot databases to Salesforce CRM for 120 users, resulting in 99.8% database alignment and reducing contact record errors by 38%.

AI-Driven Lead Scoring Optimization

Role: RevOps Lead

Tools: Salesforce Einstein, Tableau, Python, SQL

Implemented predictive lead scoring models leveraging machine learning, raising sales-accepted lead conversion rates by 19.5% and generating an additional $180,000 in pipeline revenue over 6 months.

• Salesforce Certified Administrator (2021)
• HubSpot Revenue Operations Certification (2022)
• Clari Certified Forecaster (2024)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Virtual mentor for first-generation business students at Colorado Youth Leadership (2022–present)
• Availability: 2 weeks notice