Professional Resume Template for
Freight Broker
Carson J. Mitchell
Dallas, TX
(214) 555-0143
carson.mitchell@email.com
linkedin.com/in/carson-mitchell-logistics | carsonmitchellfreight.com
Professional Summary
Solutions-focused Freight Broker with 5 years of history optimizing supply chain logistics and carrier networks in high-volume brokerage environments. Proven success in managing book of business valued at $2.4M annually, maintaining a 96.8% on-time delivery rate, and negotiating carrier rates to improve gross margins by 14.5%. Skilled in dry van, flatbed, and refrigerated freight coordination using McLeod Software, DAT One, and Truckstop. Adept at carrier onboarding, regulatory compliance, and resolving claims within tight operational windows.
Work Experience
Freight Broker — Polaris Logistics Group
Dallas, TX | June 2023 – Present
- Managed and expanded a regional carrier network of 180+ active trucking fleets, increasing overall spot market gross profit margins by 16.2% over an 18-month period through strategic rate negotiations.
- Coordinated the dispatch and tracking of 320+ monthly dry van and refrigerated shipments, achieving a 97.4% on-time delivery rate across 12 national accounts.
- Reduced transportation spend by 11.5% for high-volume manufacturing clients by leveraging DAT One pricing models to forecast lane pricing trends and spot market volatility.
- Standardized a rigorous 10-point carrier onboarding and safety compliance verification protocol, reducing carrier-related service failures by 24% and completely eliminating unvetted carrier risks.
Logistics Associate — Crosswinds Freight Services
Houston, TX | June 2021 – May 2023
- Sourced and qualified 125+ new carriers for contracted flatbed lanes, expanding regional logistics capacity by 28% and capturing $340,000 in new shipment revenue.
- Resolved 45+ freight claims, billing disputes, and transit delays annually, recovering $18,500 in lost revenue while maintaining a 94% client retention rate.
- Negotiated load-by-load spot market rates for 18+ daily inbound shipments, consistently achieving average rate savings of 9.2% below standard index benchmark rates.
- Utilized McLeod Software to automate shipment tracking and status updates, reducing outbound broker check-call volume by 35% and saving 6 hours of work per week.
Education
Bachelor of Business Administration in Logistics and Supply Chain Management
Ridgemont State University · Ridgemont, TX · 2021
Skills
Carrier procurement, Rate negotiation, Spot market pricing, Route optimization, Carrier onboarding, Claim resolution, DOT compliance, Dry van freight, Refrigerated shipping, Flatbed logistics, McLeod Software, DAT One, Truckstop.com, Salesforce CRM, EDI integration
Projects
Intermodal Route Optimization Initiative
Role: Lead Logistics Broker
Tools: McLeod Software, DAT One, Microsoft Excel
Redesigned shipment routing for a major manufacturing client, transitioning 40% of standard over-the-road freight to intermodal transport, saving $120,000 in transit costs and reducing delivery lead times by 1.5 days.
Refrigerated Carrier Network Expansion
Role: Carrier Procurement Specialist
Tools: Truckstop.com, Salesforce CRM, Excel
Executed a targeted carrier recruiting campaign in the Southeast region, onboarding 45 qualified reefer carriers in 3 months and increasing shipping capacity by 35% during peak produce season.
Certifications
- Certified Transportation Broker (CTB) (2022)
- Certified in Logistics, Transportation and Distribution (CLTD) (2023)
Additional information
- Languages: English (Native), Spanish (Conversational)
- Volunteer Work: Community organizer for local food distribution bank logistics (2022 – Present)
- Availability: 2 weeks notice
Job Market Insights
Market data and opportunities for
Freight Broker
Job Market Insights
$45,000
-
$85,000
Avg:
$62,000
Growth Outlook:
The demand for Freight Brokers in the United States remains robust, driven by the expanding logistics and e-commerce sectors, cross-border trade complexities, and the transition toward digital freight matching platforms. As artificial intelligence and transportation management systems (TMS) automate routine administrative data entry, Freight Brokers are increasingly shifting their focus to relationship management, high-value carrier procurement, and volatile spot market negotiation. Job openings for cargo and freight agents are projected to grow by 4% to 6% over the next decade.
5% growth over 10 years
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