Business Consultant

Senior Business Consultant — Apex Capital Advisory

Chicago, IL | March 2023 – Present

• Directed process mapping and operational redesign for a $12M regional healthcare provider, identifying bottlenecks to increase patient intake capacity by 18%.
• Formulated and executed a cost-reduction strategy for a mid-size logistics client, cutting annual logistics and inventory carrying costs by 14% ($185,000 saved).
• Managed cross-functional stakeholder groups of up to 15 business unit leaders to deploy a CRM integration, achieving 96% user adoption within 60 days of launch.
• Led 4 comprehensive operational audits utilizing Lean Six Sigma frameworks, resulting in a 22% reduction in duplicate invoice data entry errors across 3 core departments.

Business Consultant — Stratford Consulting Group

Chicago, IL | July 2020 – February 2023

• Analyzed operational workflows and resource utilization metrics for 6 regional retail clients, identifying staffing redundancies to improve labor efficiency by 15%.
• Facilitated change management workshops for a client restructuring initiative, mitigating employee turnover by 9% during a major departmental transition.
• Developed interactive Tableau dashboards for senior leadership, providing real-time visibility into KPI performance and reducing report preparation time by 30%.
• Assisted in managing project timelines and milestones for a $500K supply chain modernization project, ensuring successful delivery 10 days ahead of schedule.

Process mapping, Change management, Lean Six Sigma, Operational restructuring, Business process reengineering (BPR), Budget forecasting, KPI development, Stakeholder management, Visio, Tableau, SQL, Microsoft Power BI, Jira, Salesforce CRM

Healthcare Operations Streamlining

Role: Lead Consultant

Tools: MS Visio, Excel, Jira, Tableau

Led process mapping for a healthcare provider client, reducing patient wait times by 28% and increasing daily throughput by 18% over a 4-month lifecycle.

Supply Chain Cost Rationalization

Role: Operations Consultant

Tools: SQL, Power BI, Smartsheet

Constructed an inventory optimization model for a manufacturing client, reducing excess warehousing inventory by 16% and saving $120,000 annually.

• Certified Management Consultant (CMC) (2024)
• Lean Six Sigma Green Belt (2021)

• Languages: English (Native), Spanish (Professional Working Proficiency)
• Professional Affiliations: Member, Institute of Management Consultants USA (IMC USA)
• Availability: 2 weeks notice