Professional Resume Template for
Business Analyst
Leah K. Thorne
Atlanta, GA
(404) 555-0143
leah.thorne@email.com
linkedin.com/in/leah-thorne | github.com/leahthorne | leahthorne.dev
Professional Summary
Methodical Business Analyst with 5 years of experience optimizing enterprise workflows and translating complex stakeholder requirements into actionable technical specifications. Proven track record of managing requirement backlogs for projects with budgets up to $850K, conducting detailed gap analyses, and facilitating cross-functional workshops. Successfully spearheaded a system integration project that reduced data processing errors by 32% and saved 14 hours of manual labor per week. Proficient in Jira, Confluence, SQL, Tableau, and BPMN mapping tools like Lucidchart.
Work Experience
Business Analyst — Innova Retail Group
Atlanta, GA | September 2023 – Present
- Collaborated with 4 product managers to define system requirements for a new inventory replenishment engine, reducing out-of-stock occurrences by 18% over 9 months.
- Conducted gap analyses and mapped 22 critical workflows using BPMN 2.0 in Lucidchart, identifying process bottlenecks that saved the logistics team 12 hours weekly.
- Authored 45+ detailed user stories and acceptance criteria in Jira, decreasing post-implementation developer query counts by 26% across 3 software releases.
- Designed and implemented 5 interactive Tableau dashboards for executive leadership, streamlining monthly KPI reporting processes and reducing preparation time by 35%.
Associate Business Analyst — Beacon Financial Technologies
Atlanta, GA | September 2021 – August 2023
- Gathered and documented functional requirements from 14 internal stakeholders for a billing migration project, helping transition $420K in monthly recurring revenue.
- Executed user acceptance testing (UAT) scripts for 12 system enhancements, identifying 34 critical bugs prior to production releases and cutting defect leakage by 15%.
- Queried SQL databases to extract and clean transaction data for 8 audits, reducing regulatory compliance reporting lag from 5 business days down to 36 hours.
- Facilitated 15 bi-weekly feedback workshops with operations teams, which resolved 8 high-priority system design issues and improved platform adoption rate by 22%.
Education
Bachelor of Business Administration in Management Information Systems
Emory University · Atlanta, GA · 2021
Skills
Requirement gathering, Gap analysis, Process mapping, BPMN 2.0, SQL queries, Tableau, Jira, Confluence, Lucidchart, User Acceptance Testing (UAT), Agile methodologies, Scrum, Microsoft Excel, Data modeling
Projects
Customer Portal Redesign
Role: Lead Business Analyst
Tools: Jira, Confluence, SQL, Figma, Lucidchart
Gathered requirements for a customer portal servicing 12,000+ daily users, resulting in a 24% reduction in support ticket volume over 3 months.
Data Warehouse Integration
Role: Business Analyst
Tools: SQL Server, Tableau, Jira, MS Excel
Mapped data schemas for 6 legacy databases migrating to a cloud warehouse, reducing reporting discrepancies by 41% and query times by 15%.
Certifications
- Certification of Competency in Business Analysis (CCBA) (2024)
- Certified Scrum Product Owner (CSPO) (2022)
Additional information
- Languages: English (Native), Spanish (Professional working proficiency)
- Volunteer Work: Mentored 12 college students in business analysis and system design foundations (2024–Present)
- Availability: 3 weeks notice
Job Market Insights
Market data and opportunities for
Business Analyst
Job Market Insights
$75,000
-
$115,000
Avg:
$92,000
Growth Outlook:
The employment of Business Analysts (often classified under Management Analysts or Computer Systems Analysts) in the United States is projected to grow 9% from 2024 to 2034, much faster than the average for all occupations. This growth is driven by the increasing need for organizations to implement technology solutions, optimize legacy workflows, and leverage data analytics. As artificial intelligence tools automate basic data gathering, Business Analysts will shift focus toward complex stakeholder alignment and strategic value stream mapping.
9% growth from 2024 to 2034
Key Skills Required
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