Zoning Coordinator

Zoning Coordinator — Mecklenburg County Planning Department

Charlotte, NC | May 2022 – Present

• Evaluated 450+ commercial and residential site plans for compliance with Mecklenburg County Land Development Code and Unified Development Ordinance, resolving 92% of non-compliance issues within 10 business days.
• Led administrative coordination for 36 public hearings of the Zoning Board of Adjustment, drafting formal staff reports and notifying 1,200+ property owners within legal timelines.
• Re-engineered the municipal permit workflow using EnerGov software, shortening the average zoning verification letter turnaround time from 15 days to 8 days, a 46% increase in efficiency.
• Conducted 120+ on-site zoning inspections annually using ArcGIS field tools to verify setback and height requirements, resulting in a 98.4% compliance rate across all active project files.
• Facilitated weekly pre-application conferences with 40+ developers and architects to explain zoning constraints, reducing subsequent revision cycles by 35% on average.

Planning Technician — City of Pineville Planning Department

Pineville, NC | June 2020 – April 2022

• Processed 650+ residential zoning permit applications utilizing Bluebeam Revu for plan review, maintaining a 99.5% accuracy rate in accordance with local municipal code guidelines.
• Responded to 80+ daily inquiries from the public regarding zoning designations, setbacks, and land-use restrictions, resolving 95% of requests during the initial contact.
• Managed the digital migration of 4,000+ historical zoning maps and variance records into Laserfiche database, accelerating department record-retrieval speeds by 60%.
• Drafted 150+ public notices for proposed zoning amendments and map updates, ensuring 100% compliance with North Carolina statutory notice requirements and mailing timelines.

Zoning administration, Land use regulation, Site plan review, Permitting workflows, EnerGov, ArcGIS, Bluebeam Revu, Municipal code interpretation, Public hearing administration, Laserfiche, Geographic Information Systems (GIS), Stakeholder communication, Legal notice preparation

Unified Development Ordinance (UDO) Migration

Role: Technical Coordinator

Tools: EnerGov, MS Excel, Bluebeam Revu

Coordinated the transition of municipal permit tracking workflows to the new UDO framework, training 18 staff members and reducing zoning check cycle times by 30%.

Historic District Zoning Mapping Update

Role: Lead GIS Specialist

Tools: ArcGIS Pro, Laserfiche, MS Project

Updated and digitized the spatial boundaries of 3 designated historic districts, resolving 115 boundary discrepancies and reducing public zoning map lookup inquiries by 40%.

• Certified Zoning Official (CZO) (2021)
• Certified Zoning Inspector (2022)

• Professional Memberships: North Carolina Association of Zoning Officials (NCAZO), American Planning Association (APA)
• Technical Competencies: EnerGov Permitting System, ArcGIS Pro, Laserfiche Document Management, Bluebeam Revu
• Availability: 2 weeks notice