Pet Groomer

Pet Groomer — Metropolitan Pet Spa & Boutique

Seattle, WA | June 2023 – Present

• Perform high-quality styling, breed-standard cuts, and custom clips for up to 8 dogs daily, maintaining a 98.4% client satisfaction rating across 1,500+ service appointments.
• Implement positive reinforcement techniques and low-stress handling methods, which reduced pet anxiety incidents and minor skin scrapes by 40% over a 12-month period.
• Utilize MoeGo scheduling software to manage client bookings and pet health records, reducing daily administrative scheduling conflicts and double-bookings by 25%.
• Train and mentor 3 assistant groomers in bathing techniques, brush-outs, and safety protocols, accelerating their onboarding speed to full-time grooming roles by 30%.

Assistant Pet Groomer — Greenwood Veterinary Hospital & Salon

Tacoma, WA | October 2021 – May 2023

• Managed pre-grooming preparations including bathing, blow-drying, deshedding, and nail trimming for 15+ dogs daily, ensuring on-time handoffs to senior styling staff and improving daily turnaround times by 12%.
• Identified and documented dermatological or physical abnormalities during the initial wash for 200+ pets, communicating findings to veterinary staff to facilitate early treatment.
• Sanitized grooming tables, tubs, shears, and clipper blades using veterinary-grade disinfectants, helping the facility achieve 100% compliance on quarterly health inspections.
• Resolved customer inquiries, managed waitlists, and handled checkout transactions using 123Pet software, contributing to an increase in overall client rebooking rates by 18% over 18 months.

Breed-standard styling, Hand-scissoring, Dematting and deshedding, Nail trimming and grinding, Skin and coat assessment, Low-stress animal handling, Fear Free grooming methods, MoeGo, 123Pet, Gingr, Customer service, Salon sanitation protocols, Pet first aid

Salon Safety and Sanitization Overhaul

Role: Project Leader

Tools: MoeGo, OSHA Guidelines, Excel

Standardized sanitation protocols and chemical usage schedules across 4 workstations, reducing tools wear by 15% and ensuring zero skin infection reports over 12 months.

Feline Grooming Expansion Initiative

Role: Program Coordinator

Tools: Cat Grooming Training Manuals, MoeGo, Canva

Introduced specialized low-stress cat grooming sessions on quiet days, attracting 45 new feline clients and generating $6,500 in additional salon revenue in 6 months.

• National Certified Master Groomer (NCMG) (2023)
• Fear Free Certified Professional (Groomer) (2022)

• First Aid & CPR Certified for Pets (Red Cross, 2021)
• Active member of the National Dog Groomers Association of America (NDGAA)
• Availability: 2 weeks notice for transition