Professional Resume Template for
Salon Manager
Elena R. Sterling
Miami, FL
(305) 555-0184
elena.sterling@salonmail.com
linkedin.com/in/elena-sterling-salon | elenasterlingsalon.com
Professional Summary
Operations-focused Salon Manager with 6 years of experience directing high-end salon operations, guest relations, and retail merchandising. Proven track record in managing salon budgets up to $450,000, optimizing staff scheduling, and negotiating vendor agreements. Successfully increased retail product sales by 24% and improved client retention by 18% using modern scheduling systems and client relationship software. Proficient in Phorest POS, SalonBiz, and inventory management. Skilled in training styling teams, coordinating promotional events, and maintaining compliance with state board regulations.
Work Experience
Salon Manager — Nova Salon & Spa
Miami, FL | January 2024 – Present
- Supervised daily salon operations and a styling team of 14 personnel, increasing monthly beauty retail revenue by 28% through target-oriented staff incentives and product education.
- Managed a salon operating budget of $450,000, renegotiating professional product supply agreements with 3 key distributors to reduce monthly inventory overhead by 16%.
- Implemented Phorest POS and a cloud-based client booking platform, lowering appointment scheduling conflicts by 34% and improving stylist booking productivity by 19%.
- Designed and executed a local client loyalty rewards program that increased average salon rebooking rates from 62% to 81% over a 12-month evaluation period.
Assistant Salon Manager — Radiant Beauty Lounge
Fort Lauderdale, FL | August 2021 – December 2023
- Coordinated front-desk guest reception services and weekly schedules for 12 stylists, raising customer service satisfaction ratings from 84% to 96% based on surveys.
- Assisted in managing inventory controls and ordering workflows for 250+ professional retail product SKUs, reducing annual waste by 22% and optimizing shelf turnaround.
- Organized 8 local salon promotional events and social media marketing campaigns, resulting in a 31% increase in walk-in bookings and first-time client acquisitions.
- Trained 6 front-desk associates on SalonBiz software system administration and client service protocols, reducing standard new-hire onboarding times by 40%.
Education
Bachelor of Science in Hospitality and Tourism Management
Florida International University · Miami, FL · 2021
Skills
Salon operations, Staff scheduling, Inventory control, Retail merchandising, Customer relationship management (CRM), Vendor relations, Phorest POS, SalonBiz, Team training, Guest conflict resolution, Budget management, State Board safety compliance, Event coordination, Social media marketing
Projects
Salon Booking Migration
Role: Project Manager / Salon Manager
Tools: Phorest POS, Google Workspace, Slack
Led the migration of 4,500 customer profiles and appointment histories to a cloud-based booking system, reducing check-in delays by 35%.
Retail Line Launch
Role: Merchandising Director
Tools: Excel, Canva, Phorest Inventory module
Introduced a new organic hair care line across the salon, training 14 stylists and securing a 42% return on investment within 90 days.
Certifications
- Licensed Cosmetology Operator (State of Florida) (2021)
- Certified Salon Manager (CSM) (2023)
Additional information
- Languages: English (Native), Spanish (Conversational)
- Affiliations: Member, Professional Beauty Association (PBA)
- Availability: 2 weeks notice for transition
Job Market Insights
Market data and opportunities for
Salon Manager
Job Market Insights
$45,000
-
$78,000
Avg:
$61,000
Growth Outlook:
Employment of Personal Service Managers, including Salon Managers, is projected to grow by 5% from 2024 to 2034, which is about as fast as the average for all occupations. This growth is driven by the steady demand for personal care, grooming, and wellness services across the country. Salons are increasingly adopting digital management tools, which increases the need for managers who can handle marketing, client relations, and financial operations. Candidates with strong business skills and experience in staff training will find the best opportunities.
5% growth over 10 years (2024–2034)
Key Skills Required
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