Ministry Official

Senior Ministry Official — Department of Administrative Services

Washington, DC | January 2024 – Present

• Supervised a team of 5 program coordinators to oversee 12 federal compliance audits, achieving a 100% on-time submission rate and reducing reporting errors by 22%.
• Coordinated inter-agency collaboration on 3 major public policy initiatives, aligning workflows for 15 departments and reducing programmatic delays by 18%.
• Managed an annual operational budget of $450,000 for administrative workflow upgrades, negotiating service contracts to reduce departmental overhead by 15%.
• Organized and facilitated 8 public consultation forums with 250+ attendees, improving public feedback capture rates by 28% through modernized digital surveys.

Ministry Official — State Bureau of Public Affairs

Baltimore, MD | August 2020 – December 2023

• Managed the end-to-end processing of 1,200+ public information requests under strict statutory deadlines, improving on-time compliance rates from 84% to 98%.
• Drafted 15 legislative policy briefings and research reports for senior officials, identifying regulatory alignment issues and reducing compliance risks by 35%.
• Directed training seminars on administrative protocols for 75 municipal employees, increasing regulatory accuracy and lowering policy filing issues by 30%.
• Restructured the physical and digital archives for 5 department divisions, cataloging 18,000 historical files and reducing document retrieval times by 40%.

Public Policy Coordination, Regulatory Compliance, Inter-Agency Collaboration, Legislative Analysis, Budget Management, Program Administration, Document Control, LexisNexis, SharePoint, MS Excel, Public Consultation, Policy Drafting, Database Systems

Regulatory Compliance Modernization

Role: Lead Program Coordinator

Tools: SharePoint, LexisNexis, MS Teams

Directed the transition of 4 regulatory databases to a single secure platform, cutting data retrieval time by 35% and saving 120 staff hours monthly.

Inter-Agency Portal Initiative

Role: Program Manager

Tools: SharePoint, MS PowerBI, MS Project

Guided a 6-month cross-departmental collaboration project, integrating reporting workflows for 8 agencies and lowering coordination delays by 25%.

• Certified Government Financial Manager (CGFM) (2022)
• Project Management Professional (PMP) (2023)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Advisor for youth community leadership programs (2021-present)
• Availability: 3 weeks notice