Senior Administrative Assistant

Senior Administrative Assistant — Beacon Hill Partners

Boston, MA | January 2021 – Present

• Coordinated complex calendar scheduling, travel arrangements, and expense reports for 5 corporate executives, reducing booking conflicts and administrative delays by 28%.
• Managed a regional office budget of $85,000, negotiating new service contracts with 4 vendor groups to reduce overall administrative overhead by 16% annually.
• Overhauled the digital file management system in Microsoft SharePoint for 120+ employees, decreasing document retrieval times and search bottlenecks by 34%.
• Organized 12 major corporate conferences and board meetings for up to 150 attendees, managing all logistics, catering, and technical setups with a 98% satisfaction rating.

Administrative Assistant — Apex Consulting Group

Boston, MA | June 2016 – December 2020

• Facilitated front-desk operations and phone inquiries for a busy corporate office with 60+ staff, improving visitor check-in efficiency and lobby wait times by 22%.
• Processed monthly billing invoices and travel expense reports totaling up to $35,000 using Concur, sustaining a 99.5% accuracy rate across a 4-year tenure.
• Implemented a digital visitor logs and package tracking database that decreased package distribution delays by 40% and reclaimed 6 weekly administrative hours.
• Coordinated with the facilities manager to audit and restock office supplies, saving $8,500 in purchasing costs through vendor consolidation and quantity discounts.

Office administration, Calendar management, Executive support, Budget tracking, Event planning, Vendor management, Travel coordination, SharePoint, Concur, QuickBooks, Microsoft Suite, Google Workspace, Slack, Zoom

SharePoint File System Migration

Role: Lead Administrative Assistant

Tools: SharePoint, Microsoft Excel, Slack

Managed the migration of 3,500 physical and digital records to SharePoint, training 45 staff members and reducing file search times by 35%.

Vendor Service Re-negotiation

Role: Project Coordinator

Tools: Excel, PowerPoint, Google Workspace

Analyzed and consolidated office utility and supply vendors, negotiating new contract agreements that saved the office $14,000 in annual expenses.

• Certified Administrative Professional (CAP) (2021)
• Microsoft Office Specialist (MOS) Master (2018)

• Professional Associations: Active member of the Association of Executive Office Professionals (AEOP)
• Languages: English (Fluent), French (Conversational)
• Availability: 2 weeks notice for transition