Professional Resume Template for
Knowledge Steward
Dominic R. Thorne
Chicago, IL
(312) 555-0142
dominic.thorne@email.com
linkedin.com/in/dominic-thorne | github.com/dominicthorne | dominicthorne.dev
Professional Summary
Systems-oriented Knowledge Steward with 5 years of experience organizing, maintaining, and curating enterprise knowledge assets, information repositories, and collaboration platforms. Competent in defining taxonomy structures, mapping metadata schemas, and auditing legacy content libraries to maintain documentation accuracy and relevance. Successfully reduced search query failure rates by 26% and improved content discoverability by 19% through automated lifecycle policies. Adept at collaborating with cross-functional teams to align knowledge management practices with governance standards. Proficient in SharePoint, Confluence, Documentum, SQL, and enterprise collaboration systems.
Work Experience
Knowledge Steward — Apex Enterprise Solutions
Chicago, IL | June 2023 – Present
- Managed and curated 140,000+ corporate records and wiki pages across Confluence and SharePoint, reducing duplicate pages by 32% and ensuring alignment with retention schedules.
- Audited and updated 780+ legacy technical documentation articles and Standard Operating Procedures, improving search accuracy and relevance by 24% for 1,500 active employees.
- Designed and implemented 12 custom metadata schemas and hierarchical taxonomy rules across 5 major business units, accelerating file upload and categorization efficiency by 28%.
- Conducted bi-annual access audits for 450+ secure team folders, coordinating with IT security to resolve 100% of permission anomalies and maintain regulatory compliance standards.
Information Management Coordinator — Summit Financial Partners
Chicago, IL | August 2021 – May 2023
- Led the migration of 35,000+ unstructured digital assets into a centralized document repository, completing the transition 2 weeks ahead of schedule and saving $14,000 in legacy costs.
- Conducted onboarding training sessions for 180+ new team members on information classification standards, reducing document tagging and metadata errors by 34% during the first year.
- Resolved 210+ monthly service desk tickets related to content access, classification errors, and search index bugs, consistently maintaining a 97% user satisfaction rating.
- Monitored and maintained 3 central knowledge portal sites containing 2,000+ articles, archiving 320 outdated items to improve overall internal search relevance by 22%.
Education
Bachelor of Science in Information Systems
DePaul University · Chicago, IL · 2021
Skills
Knowledge Management, Information Governance, Taxonomy Design, Metadata Schema Development, Content Lifecycle Management, SharePoint Administration, Confluence, Documentum, SQL, Enterprise Search Optimization, Access Control, Technical Writing, Data Classification, Content Auditing
Projects
Enterprise Wiki Migration
Role: Lead Knowledge Steward
Tools: Confluence, Jira, Python, Excel
Directed the migration of 45 departmental wikis into a unified knowledge repository, decreasing duplicate content by 33% and search time by 25%.
Taxonomy Restructuring Initiative
Role: Knowledge Analyst
Tools: SharePoint, PowerPoint, SQL
Redesigned metadata tagging for 80,000+ document files, increasing file findability by 38% and reclaiming 20% of storage capacity.
Certifications
- Certified Knowledge Manager (CKM) (2023)
- Certified Information Professional (CIP) (2022)
Additional information
- Languages: English (Native), Spanish (Conversational)
- Volunteer Work: Digital archivist for Chicago Public Library archives (2022-present)
- Availability: 2 weeks notice
Job Market Insights
Market data and opportunities for
Knowledge Steward
Job Market Insights
$54,000
-
$88,000
Avg:
$71,000
Growth Outlook:
The demand for Knowledge Stewards and information management professionals is increasing rapidly as organizations strive to organize and activate their growing volumes of unstructured data. With the advancement of artificial intelligence, search engines, and enterprise LLMs, having high-quality, accurately labeled, and properly structured databases has become a critical business dependency. Companies in finance, technology, and healthcare are expanding knowledge management teams to ensure data governance and system readiness. Job opportunities are projected to grow by 7% from 2024 to 2034.
7% growth from 2024 to 2034
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