Professional Resume Template for

Entry-Level Business Analyst

Audrey M. Chen

Chicago, IL

(312) 555-0143

audrey.chen@email.com

linkedin.com/in/audrey-m-chen | github.com/audreychen

Professional Summary

Methodical Business Analyst with 2 years of experience mapping workflows, eliciting technical requirements, and translating business needs into actionable user stories. Spearheaded process improvement initiatives that reduced data entry errors by 18% and accelerated report generation cycle times by 4 hours weekly. Expert in SQL, Python, Excel, and Tableau. Collaborates with cross-functional development and product teams using Jira and Agile scrum methodologies to deploy software updates on time. Holds a Bachelor of Science in Management Information Systems and a certified entry-level business analysis credential.

Work Experience

Business Analyst — Apex Supply Chain Systems

Chicago, IL | June 2025 – Present

  • Mapped 15 end-to-end inventory workflows using Lucidchart, identifying bottlenecks that reduced supply chain processing latency by 22% and cut annual operational overhead by $42,000.
  • Authored 45 detailed functional specification documents and user stories in Jira, maintaining a 98% requirements acceptance rate across 4 development sprints.
  • Analyzed customer transaction databases containing 200,000+ rows using SQL, uncovering data discrepancies that improved monthly invoice reconciliation accuracy by 14%.
  • Designed 6 automated executive dashboards using Tableau and SQL, which reduced manual Excel reporting time by 12 hours per week for 3 department directors.

Junior Business Analyst — Beacon Retail Solutions

Chicago, IL | June 2024 – May 2025

  • Extracted and synthesized e-commerce sales datasets using SQL and Excel, resolving data anomalies to improve inventory forecasting precision by 16% over 6 months.
  • Facilitated 12 requirements elicitation workshops with 8 business stakeholders, standardizing system integration documentation to accelerate project kickoff by 10 days.
  • Executed user acceptance testing (UAT) scripts for a new point-of-sale system rollout, documenting 30+ defects in Jira to decrease post-release errors by 25%.
  • Evaluated operational workflows using Visio flowcharts, proposing a digital approval process that cut purchase order cycle times from 5 business days down to 2 days.

Education

Bachelor of Science in Management Information Systems

Loyola University Chicago · Chicago, IL · 2024

Skills

Business process mapping, Requirements elicitation, User acceptance testing (UAT), User stories, Functional specifications, Data analysis, SQL, Microsoft Excel, Tableau, Microsoft Visio, Jira, Confluence, Agile, Scrum, Kanban

Projects

E-Commerce Customer Portal Redesign

Role: Business Analyst

Tools: Jira, Visio, Figma, SQL

Gathered requirements for a customer dashboard revamp, mapping 8 key user flows and reducing checkout page drop-off rate by 14% over 3 months.

Sales Reporting Automation Initiative

Role: Junior Business Analyst

Tools: Tableau, SQL, Excel, Confluence

Designed and automated weekly sales reports for the regional sales team, reducing manual reporting hours by 15 hours per week.

Certifications

  • Entry Certificate in Business Analysis (ECBA) (2024)
  • Certified Associate in Project Management (CAPM) (2025)

Additional information

  • Languages: English (Native), Polish (Conversational)
  • Volunteer Work: Pro-bono business consulting for local non-profit organizations (2024–Present)
  • Technical Proficiencies: SQL, Tableau, MS Visio, Jira, Confluence, Advanced Excel (VLOOKUP, Pivot Tables)

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Job Market Insights

Market data and opportunities for

Entry-Level Business Analyst

Job Market Insights

$65,000

-

$82,000

Avg:

$73,500

Growth Outlook:

The job outlook for Business Analysts (classified as Management Analysts by the BLS) in the United States remains exceptionally strong. Driven by corporate needs for digital transformation and data-centric decision-making, employment is projected to grow by 9% from 2024 to 2034, which is much faster than the average for all occupations. Entry-level professionals who possess a combination of data visualization expertise and agile product management skills will be highly competitive in securing roles. This growth is expected to result in approximately 98,100 job openings each year.

9% growth over 10 years

Key Skills Required

Focus on these skills when customizing your resume for recruiter screenings.

Foundational knowledge of business process mapping and modeling using Visio or Lucidchart || Proficiency in writing functional requirement documents, user stories, and acceptance criteria || Hands-on experience conducting data analysis and querying databases using SQL and Excel

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Entry-Level Business Analyst

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