District Manager

District Manager — Beacon Retail Group

Charlotte, NC | January 2023 – Present

• Directed retail operations and P&L performance for a territory of 12 stores, generating $8.4M in annual revenue and exceeding regional sales targets by 14% through strategic promotional execution.
• Supervised and coached 12 Store Managers and 90+ retail associates, implementing a regional training program that reduced store staff turnover from 58% to 32% within 18 months.
• Analyzed regional sales trends and stock levels using Power BI to adjust inventory distribution, improving inventory turnover rate from 4.2 to 5.6 and decreasing markdowns by 19%.
• Audited store safety, compliance, and cash handling protocols across the district, resolving audit deficiencies to achieve an average compliance score of 98.2% and reducing inventory shrink by 28%.

Store Manager — Pinnacle Apparel

Raleigh, NC | August 2020 – December 2022

• Managed daily operations, merchandising, and customer service for a flagship retail store with $2.6M in annual sales, consistently ranking in the top 5% of the company for customer satisfaction.
• Recruited, hired, and trained a team of 18 retail associates, increasing store sales conversion rates by 8% through custom cross-selling workshops and daily KPI coaching.
• Optimized store layout and visual merchandising displays based on weekly traffic data, resulting in a 16% increase in average basket size and a 22% increase in promotional item sell-through.
• Negotiated schedules and managed labor budgets of $180,000 annually, utilizing scheduling software to reduce overtime expenses by 15% while maintaining optimal floor coverage during peak hours.

Multi-unit operations, P&L management, Regional sales strategy, Talent acquisition, Staff training and development, Inventory control, Visual merchandising, Shrink reduction, Labor scheduling, Salesforce CRM, Workday HCM, Microsoft Power BI, Advanced Excel, SQL, Tableau

Regional Inventory Consolidation and Redistribution Initiative

Role: District Operations Lead

Tools: Power BI, Excel, Oracle ERP

Led the 6-month consolidation of slow-moving inventory across 12 stores, reducing excess stock holding costs by $145,000 and boosting overall gross margins by 3.2%.

Workday Workforce Management Implementation

Role: District Champion & Implementation Manager

Tools: Workday HCM, Microsoft Teams, PowerPoint

Directed the transition of scheduling and labor tracking systems for 90+ retail associates, decreasing overtime hours by 18% and achieving full system adoption within 4 weeks.

• Certified Retail Operations Professional (CROP) (2023)
• Retail Multiunit Leadership Certification (MOHR Retail) (2021)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Lead mentor for regional youth business programs (2022-present)
• Availability: 2 weeks notice