Data Entry Operator

Senior Data Entry Specialist — Vanguard Logistics Solutions

Columbus, OH | November 2023 – Present

• Inputted and verified over 4,500 shipping manifests weekly into the proprietary CRM, maintaining a 99.98% accuracy rate and exceeding team volume benchmarks by 18%.
• Led a database cleanup initiative that audited 85,000 historical client records, resolving 3,200 database duplicate entries and recovering $18,500 in lost billing contacts.
• Standardized a new alphanumeric indexing system for inventory processing, reducing average shipment entry lag from 24 minutes to under 8 minutes per load.
• Trained and mentored 4 junior operators on data validation scripts and advanced Microsoft Excel functions, reducing entry error rates across the department by 22%.

Data Entry Operator — Apex Healthcare Administration

Columbus, OH | June 2021 – October 2023

• Digitized 120,000+ physical patient intake records into the Epic EHR system, achieving a 99.95% data fidelity rate and saving the clinic 12 hours of weekly search time.
• Collaborated with the billing team to resolve 450+ weekly invoice discrepancies, reducing average insurance claim turnaround times by 4 days over a 6-month period.
• Maintained a continuous alphanumeric typing speed of 12,500 keystrokes per hour (KPH) under strict daily targets, completing data entry projects 10% ahead of deadlines.
• Identified and corrected 850+ systematic database coding errors during routine quality assurance audits, reducing backend data synchronization issues by 15%.

Alphanumeric data entry, 10-key numeric keypad, CRM databases, Data validation, Data migration, Spreadsheet formulas, Record archiving, Quality control, Salesforce, SAP, Epic EHR, Microsoft Excel, Google Sheets, SQL, Speed: 75 WPM / 12, 000 KPH

Legacy Database Migration

Role: Data Migration Lead

Tools: Microsoft Excel, SQL, Salesforce, Sharepoint

Spearheaded the migration of 140,000 client records from an obsolete SQL database to Salesforce, completing the transition 10 days early with zero data loss.

Billing Record Audit

Role: Quality Assurance Specialist

Tools: SAP, Advanced Excel formulas, Google Sheets

Audited 40,000 invoices over 3 months, identifying and correcting 1,200 entry errors, saving the company $14,000 in incorrect billing payouts.

• Microsoft Office Specialist (MOS): Excel Associate (2022)
• Verified Typing & 10-Key Speed Certificate (TypingTest.com) (2021)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Digital archiver for Midland Historical Society (2022-present)
• Availability: 2 weeks notice