Certified Scrum Master

Certified Scrum Master — DevFlow Technologies

Chicago, IL | March 2023 – Present

• Facilitated daily Agile ceremonies and retrospectives for 3 cross-functional teams of 12 engineers, increasing sprint velocity by 22% over a 6-month period using Jira boards.
• Streamlined blocker resolution processes by integrating Slack automation with Jira, reducing the average impediment lifecycle from 3.2 days to 1.4 days across the division.
• Coached product owners on backlog grooming and user story prioritization, which decreased scope creep by 18% and improved sprint goal commitment predictability to 92%.
• Organized cross-team dependency mapping workshops using Miro boards, resolving 15 key alignment conflicts and ensuring on-time release of a major cloud migration initiative.

Scrum Master / Agile Facilitator — InnoCloud Labs

Austin, TX | June 2020 – February 2023

• Led the transition of 4 legacy software development teams from waterfall to scrum framework, reducing overall project time-to-market by 25% within the first year.
• Implemented team agreements and defined Work-in-Progress limits in Kanban, decreasing cycle times for critical hotfixes by 34% using Asana and Confluence dashboards.
• Spearheaded collaborative planning sessions for quarterly product roadmaps, coordinating dependencies for 45 developers to deliver a payment gateway integration on time.
• Monitored and reported sprint quality metrics, identifying a recurring QA bottleneck and implementing automated test steps that reduced post-release bugs by 27%.

Agile project management, Scrum framework, Kanban methodology, Scaled Agile Framework (SAFe), Sprint planning, Retrospective facilitation, Backlog grooming, Dependency mapping, Conflict resolution, Blocker mitigation, Jira administration, Confluence dashboards, Miro, Slack integration, Team coaching, Cycle time optimization, Velocity tracking

Agile Transformation Initiative

Role: Lead Scrum Master

Tools: Jira, Confluence, Miro, Slack

Facilitated the complete Scrum transition of 5 software development squads, resulting in a 30% increase in team velocity and a 15% reduction in production deployment defects.

Legacy Platform Modernization

Role: Scrum Master

Tools: Jira, Confluence, AWS, Miro

Managed dependency mapping and team-level alignment for a 9-month migration to microservices, completing the transition 2 weeks ahead of schedule and eliminating 12 blocker-related delays.

• Certified ScrumMaster (CSM) (2020)
• Advanced Certified ScrumMaster (A-CSM) (2022)
• Professional Scrum Master II (PSM II) (2024)
• SAFe 6 Product Owner/Product Manager (POPM) (2025)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Volunteer Agile Coach for regional non-profit software projects
• Availability: Available for employment with a standard 2-week notice period