Administrator

Office Administrator — Sterling Financial Group

Chicago, IL | October 2023 – Present

• Supervised daily administrative operations for a staff of 45 employees, implementing an automated digital receptionist system that reduced visitor wait times by 40%.
• Managed a monthly office budget of $25,000, auditing expense reports and negotiating vendor service agreements to reduce recurring facility costs by 15%.
• Coordinated travel logistics, calendar schedules, and expense reports for 5 executive staff members, resolving scheduling conflicts to save 12 hours of productivity weekly.
• Organized and executed a transition to a hybrid work model for 45 employees, configuring resource schedules and saving $18,000 annually in real estate utilities.

Administrative Coordinator — Vanguard Logistics

Chicago, IL | September 2021 – September 2023

• Maintained a database of 350+ customer records and service agreements, reducing processing errors by 22% over 6 months through data cleaning protocols.
• Procured and managed office supplies for a 60-person branch, introducing an inventory tracking spreadsheet that cut supply waste by 20% and saved $4,500 annually.
• Supported the onboarding of 18 new team members, scheduling training modules and preparing equipment packages to reduce time-to-productivity by 30%.
• Organized 12 corporate events and quarterly meetings for up to 80 attendees, managing logistics, vendors, and a $12,000 budget with 100% on-schedule completion.

Office administration, Budget management, Vendor relations, Calendar coordination, Meeting planning, Records management, Inventory control, Travel coordination, Microsoft Office, Google Workspace, QuickBooks, Slack, Zoom, DocuSign

Office Relocation Project

Role: Lead Coordinator

Tools: Excel, Slack, Trello, Google Sheets

Coordinated the relocation of 45 employees to a new facility, managing vendor contracts and schedules to complete the move 2 days early with zero operational downtime.

Administrative Digitization Initiative

Role: Administrative Coordinator

Tools: QuickBooks, Google Workspace, DocuSign

Transitioned the office record-keeping system to a cloud-based directory, digitizing 1,200+ historical documents and saving 6 hours of weekly file retrieval time.

• Certified Administrative Professional (CAP) (2024)
• Microsoft Office Specialist (MOS) Expert (2022)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Event coordinator for a local animal shelter (2022-present)
• Availability: 2 weeks notice