Professional Resume Template for
Vendor Manager
Julian R. Mercer
Chicago, IL
(312) 555-0145
julian.mercer@email.com
linkedin.com/in/julian-mercer-vendor | julianmercerportfolio.com
Professional Summary
Performance-focused Vendor Manager with 6 years of experience establishing strategic partnerships, negotiating SLA contracts, and auditing performance metrics for mid-to-large scale operations. Proven track record of managing annual vendor budgets up to $4.2M, cutting third-party service costs by 16% through structured bidding processes, and resolving contract disputes with zero legal escalation. Proficient with procurement platforms, contract lifecycle management tools like Ivalua and DocuSign CLM, and performance dashboards. Capable of driving supplier compliance and SLA alignment across multiple business units.
Work Experience
Vendor Manager — Centric Corporate Services
Chicago, IL | June 2023 – Present
- Managed strategic relationships with 48 critical corporate service vendors, leading monthly performance reviews and reducing compliance deviations from service level agreements (SLAs) by 22% over a 15-month period.
- Negotiated 14 enterprise-level service and software agreements valued at $4.2M, implementing competitive bidding protocols to lower annual vendor operational expenses by 16%.
- Designed and implemented a centralized vendor risk assessment matrix, auditing 32 high-risk suppliers and executing mitigation plans that reduced critical service disruptions by 35%.
- Collaborated with corporate legal teams and department heads to resolve 7 major SLA contract disputes, recovering $92,000 in service credits and avoiding arbitration fees.
Associate Vendor Manager — Apex Global Solutions
Chicago, IL | June 2020 – June 2023
- Coordinated the onboarding workflows for 90 new suppliers, reducing average registration and credential verification cycle times from 28 days to 18 days.
- Tracked supplier key performance indicators (KPIs) for 5 major departments using visualization dashboards, helping to improve overall vendor delivery timeliness from 83% to 97%.
- Audited over 50 vendor invoices monthly, identifying billing errors and service scope discrepancies that successfully recovered $54,000 in contract overcharges over a 24-month span.
- Supported request for proposal (RFP) processes for 8 major service categories, evaluating 25 vendor proposals and contributing to a 12% reduction in initial bidding costs.
Education
Bachelor of Science in Business Administration (Concentration in Supply Chain Management)
DePaul University · Chicago, IL · 2020
Skills
Vendor relations, Contract negotiation, SLA monitoring, Supplier auditing, Risk mitigation, RFP management, Strategic sourcing, Category management, Budget forecasting, Dispute resolution, DocuSign CLM, Ivalua, Salesforce, Tableau, Jira, Microsoft Excel
Projects
Global Vendor Consolidation Initiative
Role: Lead Vendor Manager
Tools: Ivalua, Tableau, Microsoft Excel, Slack
Consolidated 15 office supply and facilities vendors into 3 primary partnerships, saving 18% in annual spend and improving service delivery by 24%.
SLA Compliance Dashboard Integration
Role: Project Manager
Tools: Salesforce CRM, Power BI, Jira, DocuSign CLM
Integrated real-time SLA tracking across 4 major service departments, reducing vendor ticket resolution times by 32% and automating compliance reporting.
Certifications
- Certified Professional in Supply Management (CPSM) – Institute for Supply Management (ISM) (2023)
- Project Management Professional (PMP) (2024)
Additional information
- Languages: English (Native), Spanish (Conversational)
- Volunteer Work: Mentorship chair for the Chicago Association of Procurement Professionals (2022-present)
- Availability: 2 weeks notice
Job Market Insights
Market data and opportunities for
Vendor Manager
Job Market Insights
$74,000
-
$114,000
Avg:
$94,000
Growth Outlook:
The employment outlook for Vendor Managers and Purchasing Managers in the United States remains solid, with the Bureau of Labor Statistics projecting a 5% job growth from 2024 to 2034. As companies strive to optimize supply chains and reduce operational overhead, the need for professionals skilled in contract negotiation, vendor compliance, and risk mitigation will increase. Emerging automation software will streamline administrative work, permitting managers to focus on strategic partnerships. About 58,700 positions are projected annually over the decade.
5% growth over 10 years
Key Skills Required
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