Revenue Manager

Revenue Manager — Vanguard Hospitality Group

Denver, CO | January 2024 – Present

• Formulated and executed a flexible rate structure across a portfolio of 14 properties using IDeaS G3 RMS, which increased the average daily rate (ADR) by 14% and grew room revenue by $2.4M in 2024.
• Optimized channel distribution and OTA allocations by analyzing cost-of-acquisition metrics in Tableau, reducing commission expenses by 18% while maintaining a baseline occupancy of 84%.
• Directed weekly revenue strategy meetings with general managers and sales directors, utilizing Excel forecast models to adjust group pricing tiers and capture $850,000 in incremental event sales.
• Overhauled the group booking evaluation process by implementing a custom bid-price calculator, reducing quote turnaround times by 35% and improving conversion rates on high-yield groups by 11%.

Revenue Analyst — Apex Lodging Partners

Phoenix, AZ | June 2020 – December 2023

• Monitored competitor pricing actions and daily market penetration index (MPI) reports via STR data, recommending daily rate adjustments that boosted market share rank from 4th to 2nd in 2022.
• Constructed daily and weekly demand forecasting models in Excel for 800+ rooms, improving projection accuracy by 22% and minimizing overbooking situations during high-demand convention weeks.
• Configured promotions and package rates within the SynXis Central Reservation System (CRS), driving a 16% increase in direct-channel bookings and saving $45,000 in third-party intermediary fees.
• Audited property management system (PMS) rate codes and room inventories, identifying 120+ mapping errors and restoring $95,000 in leaking room revenue due to incorrect package distribution.

Yield management, Demand forecasting, Competitive pricing intelligence, Inventory control, Channel distribution optimization, OTA management, Price elasticity modeling, Group booking evaluation, IDeaS G3 RMS, Duetto, SynXis CRS, Tableau, Advanced Excel, STR reporting, Stakeholder communication

RMS System Integration & Optimization

Role: Lead Revenue Strategist

Tools: IDeaS G3, Opera PMS, Tableau

Managed the 6-month migration to automated pricing software across 10 properties, completing the transition 2 weeks early and increasing overall yield by 9%.

Direct Booking Optimization Campaign

Role: Revenue Analyst

Tools: SynXis CRS, Google Analytics, Excel

Redesigned rate structures and digital marketing bids, resulting in a 24% growth in direct website reservations and saving $140,000 in OTA commission fees.

• Certified Revenue Management Executive (CRME) (2024)
• Certified Hospitality Revenue Manager (CHRM) (2022)
• Hotel Revenue Management Certificate (2021)

• Languages: English (Native), French (Conversational)
• Volunteer Work: Guest lecturer on hospitality analytics at Denver Community College (2023-present)
• Availability: 2 weeks notice