Professional Resume Template for
Leasing Consultant
Olivia M. Bennett
Charlotte, NC
(704) 555-0142
olivia.bennett@email.com
linkedin.com/in/olivia-bennett | olivia-bennett-leasing.com
Professional Summary
Relationship-driven Leasing Consultant with 5 years of experience driving occupancy rates and resident retention across high-density residential portfolios. Expertise includes managing the end-to-end leasing lifecycle, coordinating virtual and in-person tours, and executing targeted marketing campaigns. Successfully maintained a 95% average occupancy rate and improved quarterly lease renewal rates by 18% through proactive tenant engagement. Skillful in resolving resident issues, conducting credit and background checks, and ensuring compliance with local Fair Housing laws. Proficient with Yardi Voyager, RealPage, AppFolio, and CRM platforms like Knock.
Work Experience
Leasing Consultant — Pinnacle Residential Group
Charlotte, NC | July 2023 – Present
- Conducted over 350 property tours for prospective residents using personalized sales scripts, achieving a 38% tour-to-lease conversion rate that exceeded team targets by 8%.
- Processed and approved lease applications for a 450-unit apartment community using Yardi Voyager, maintaining 100% compliance with Fair Housing guidelines and reducing processing times by 20%.
- Resolved 96% of resident inquiries and maintenance work orders within 24 hours via AppFolio, boosting quarterly community satisfaction scores by 14% across 180+ tenants.
- Coordinated weekly localized marketing campaigns across 3 digital platforms using Canva, increasing qualified walk-in traffic by 25% and reducing average vacancy time by 6 days.
Leasing Agent — Beacon Property Management
Atlanta, GA | June 2021 – June 2023
- Exceeded monthly leasing quotas by an average of 15% across 24 consecutive months by executing systematic lead follow-ups and email outreach campaigns via the Knock CRM platform.
- Secured 85+ new resident lease agreements, generating $1.2M in annual rental revenue while utilizing RealPage to verify applications and run background and credit checks.
- Launched a digital tenant newsletter using Mailchimp, boosting lease renewal rates by 12% and reducing resident turnover by 15% over a 12-month period.
- Collaborated with the onsite maintenance team to audit 22 vacant units weekly, streamlining the make-ready process and reducing average unit turnover preparation time from 7 days to 4 days.
Education
Bachelor of Science in Business Administration
Appalachian State University · Boone, NC · 2021
Skills
Lease administration, Resident relations, Property marketing, Fair Housing compliance, Tenant retention, Tour coordination, Lead management, Rent collection, Conflict resolution, Yardi Voyager, RealPage, AppFolio, Knock CRM, Mailchimp, Canva, Microsoft Excel
Projects
Yardi Voyager Migration
Role: Leasing Representative
Tools: Yardi Voyager, Microsoft Excel, Zoom
Coordinated the transfer of 450 resident profiles and lease files to Yardi Voyager, completing the integration 10 days early with zero data loss.
Community Rebranding and Outreach Campaign
Role: Marketing Coordinator
Tools: Canva, Mailchimp, Knock CRM, Instagram
Designed and executed a local digital marketing campaign, boosting lead generation by 30% and reducing unit vacancy duration by an average of 5 days.
Certifications
- Certified Apartment Leasing Professional (CALP) (2022)
- Certified Apartment Manager (CAM) (2024)
Additional information
- Languages: English (Fluent), Spanish (Conversational)
- Volunteer Work: Event coordinator for Habitat for Humanity (2022–present)
- Availability: 2 weeks notice
Job Market Insights
Market data and opportunities for
Leasing Consultant
Job Market Insights
$36,000
-
$58,000
Avg:
$46,000
Growth Outlook:
The employment of Property, Real Estate, and Community Association Managers (including Leasing Consultants) is projected to grow 4% from 2024 to 2034, which is about as fast as the average for all occupations. The demand is driven by the steady need for leasing services in high-density multi-family housing complexes. Over 39,000 job openings are expected annually due to retirement and career transitions. Candidates who are proficient in property management software and digital tour tools will have the best job prospects.
4% growth over 10 years
Key Skills Required
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FAQ
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