Professional Resume Template for
Kennel Manager
Ethan R. Calder
Denver, CO
(303) 555-0142
ethan.calder@petcaremail.com
linkedin.com/in/ethan-calder-petops | petfacilityinsights.com
Professional Summary
Systems-oriented Kennel Manager with 5 years of experience directing high-capacity animal care facilities, supervising veterinary aid coordination, and optimizing boarding logistics. Specialized in implementing Fear Free shelter environments and managing veterinary vendor relations. Successfully increased pet parent customer satisfaction ratings by 24% and reduced facility cleaning operations turnaround time by 30% through automated sanitization schedules. Managed intake and medical tracking software to maintain 100% vaccination compliance across 95 daily boarders. Proficient with Gingr, Revelation Pets, and PetDesk.
Work Experience
Kennel Manager — Timberline Pet Resort
Denver, CO | June 2023 – Present
- Supervised a team of 14 kennel attendants, scheduling shift patterns and delegating daily care routines for an average of 95 boarding pets per day, achieving a 99.8% safety compliance rate.
- Redesigned the sanitization protocols and daily deep-clean processes utilizing Gingr software, reducing facility cleaning labor overhead costs by 18% and cutting waste in detergent supplies by 15%.
- Coordinated communication and emergency response routes with 3 regional veterinary clinics, which decreased the average response time for pet medical incidents by 35% over a 12-month period.
- Managed the boarding facility procurement budget of $45,000, negotiating volume discounts with pet food suppliers to lower annual dietary inventory expenses by 14% while maintaining nutrition quality.
Assistant Kennel Manager — Mile High Veterinary Care
Aurora, CO | September 2021 – May 2023
- Monitored the health, activity, and dietary requirements of up to 60 dogs and cats daily, administering prescribed medications and special medical diets with a recorded zero-error rate.
- Trained 8 new kennel assistants in safety procedures, animal handling techniques, and facility software usage, which improved onboarding speed and training completion times by 15%.
- Resolved customer service complaints and booking conflicts during peak holiday rushes, elevating regional customer service ratings by 14% and client retention rates by 11% over 18 months.
- Audited digital veterinary vaccination records for incoming boarding animals using PetDesk software, correcting 42 incomplete profiles to ensure 100% compliance with state pet safety regulations.
Education
Bachelor of Science in Animal Science
Colorado State University · Fort Collins, CO · 2021
Skills
Kennel operations, Animal behavior analysis, Staff scheduling, Inventory management, Gingr, Revelation Pets, PetDesk, Fear Free animal handling, Customer service, Facility sanitation protocols, Emergency veterinary coordination, Budget tracking
Projects
Digital Booking System Transition
Role: Project Lead
Tools: Gingr, Excel, Slack
Led the migration of historical paper client bookings to the Gingr cloud platform, reducing booking errors by 40% and cutting administrative staff time by 6 hours weekly.
Fear Free Facility Certification
Role: Safety Coordinator
Tools: Fear Free Training Modules, Zoom
Spearheaded training for 14 staff members to implement Fear Free handling methods, which decreased animal stress incidents and dog fight responses by 30%.
Certifications
- Certified Professional Animal Care Manager (CPACM) (2024)
- Fear Free Veterinary Professional Certification (2022)
Additional information
- First Aid & CPR Certified for Pets (Red Cross, 2021)
- Active member, International Boarding & Pet Services Association (IBPSA)
- Availability: 2 weeks notice for transition
Job Market Insights
Market data and opportunities for
Kennel Manager
Job Market Insights
$35,000
-
$58,000
Avg:
$44,000
Growth Outlook:
The demand for Kennel Managers in the United States is projected to grow significantly, driven by rising pet ownership rates and the increasing willingness of owners to invest in premium animal care and boarding services. As facilities expand and adopt digital management software like Gingr, Kennel Managers who combine animal science knowledge with business operations expertise will see strong job prospects. The U.S. Bureau of Labor Statistics projects an 11% growth rate for animal care and service workers over the next decade.
11% growth from 2024 to 2034
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