Professional Resume Template for
Cafe Manager
Elena R. Sterling
Seattle, WA
(206) 555-0143
elena.sterling@email.com
linkedin.com/in/elena-sterling | elenasterling.me
Professional Summary
Systems-oriented Cafe Manager with 6 years of experience directing high-volume coffee shop and specialty food service operations. Proven track record of managing monthly budgets up to $85,000, optimizing staff scheduling to reduce labor costs by 15%, and maintaining 100% health department audit scores. Spearheaded the implementation of a new inventory management system that cut food waste by 18% over a 6-month period. Proficient in Toast POS, 7shifts, Deputy, and Microsoft Excel.
Work Experience
Cafe Manager — Beacon Hill Roasters
Seattle, WA | January 2023 – Present
- Supervised a team of 14 baristas and shift leads, optimizing weekly schedules on 7shifts to reduce labor costs by 14% while maintaining customer wait times under 3 minutes.
- Managed a monthly operating budget of $80,000, renegotiating vendor contracts for espresso beans and dairy products to lower Cost of Goods Sold (COGS) by 9%.
- Maintained a 100% compliance rating across 6 consecutive quarterly municipal health department inspections by executing daily sanitation logs and staff training programs.
- Introduced an upselling campaign for seasonal beverage items, increasing average ticket size by 18% and generating an additional $4,500 in monthly revenue.
Assistant Cafe Manager — Timberline Coffee House
Tacoma, WA | August 2020 – December 2022
- Directed daily opening and closing procedures for a high-volume cafe generating $750,000 in annual sales, ensuring precise cash drawers reconciliation with zero discrepancies.
- Spearheaded an inventory control audit that reduced monthly beverage wastage by 22% ($1,200 savings per month) through real-time tracking in Toast POS.
- Recruited, onboarded, and trained 10 new baristas in customer service and espresso preparation techniques, reducing employee turnover by 30% over 18 months.
- Coordinated with the regional marketing coordinator to launch a local community event series, boosting weekend foot traffic by 25% and new loyalty sign-ups by 15%.
Education
Bachelor of Science in Hospitality Management
Pacific Northwest University · Seattle, WA · 2020
Skills
P&L management, Staff scheduling, Inventory control, Cost of Goods Sold (COGS) reduction, Health & safety compliance, Vendor negotiation, Barista training, Customer relationship management, Toast POS, 7shifts, Deputy, Microsoft Excel, G Suite, Waste reduction
Projects
POS System Migration
Role: Project Leader
Tools: Toast POS, 7shifts, Excel
Led the 2-week migration from a legacy cash register system to Toast POS, training 14 team members and reducing order-taking processing times by 25%.
Local Supplier Integration
Role: Cafe Manager
Tools: Excel, Google Sheets
Partnered with 3 local organic bakeries to overhaul the pastry menu, resulting in a 35% increase in bakery item sales and reducing transit emissions.
Certifications
- ServSafe Manager (Certified Food Protection Manager) (2024)
- First Aid/CPR/AED Certification (2023)
Additional information
- Languages: English (Native), Spanish (Conversational)
- Volunteer Work: Event coordinator for Seattle Food Bank seasonal drives (2022-present)
- Availability: 3 weeks notice
Job Market Insights
Market data and opportunities for
Cafe Manager
Job Market Insights
$48,000
-
$72,000
Avg:
$58,000
Growth Outlook:
The employment of food service managers, including cafe managers, in the United States is projected to grow by 6% from 2024 to 2034, which is faster than the average for all occupations. Driven by consumer demand for specialty coffee and quick-service dining, cafes require managers who can optimize labor costs and implement digital ordering systems. Approximately 42,000 job openings are projected annually in this category.
6% growth over 10 years
Key Skills Required
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