Salesforce Architect

Salesforce Architect — Vanguard Sales Solutions

Chicago, IL | January 2024 – Present

• Designed and executed a multi-org Salesforce Sales Cloud consolidation for 3 business acquisitions, merging 140,000 lead records and reducing data duplication rates by 35% within a 6-month timeframe.
• Developed custom Lightning Web Components (LWC) and Apex integrations connecting Salesforce CRM to an external ERP system, accelerating contract generation speeds by 28% for 45 account executives.
• Orchestrated complex Sales Cloud automation using Salesforce Flow to optimize lead assignment logic, improving lead routing times by 42% and increasing sales representative follow-up rates by 19%.
• Implemented Copado for CI/CD deployment pipelines across 3 sandboxes, reducing release deployment windows by 4 hours and decreasing post-deployment defect rates by 16% over 12 months.

Salesforce Developer — Summit Revenue Technologies

Indianapolis, IN | June 2020 – December 2023

• Programmed custom Apex triggers, classes, and batch jobs to handle high-volume data transactions, resolving pipeline bottlenecks and decreasing batch processing runtimes by 26% for 8,500 daily records.
• Configured Salesforce Shield encryption and event monitoring tools, ensuring strict compliance with SOC 2 security protocols for 4 corporate instances storing sensitive customer pipeline information.
• Integrated third-party payment gateways and billing APIs into Salesforce Sales Cloud using REST web services, enabling self-service payment options and reducing manual sales billing tasks by 32%.
• Created 24 customized sales performance dashboards and reporting tools using Tableau CRM, boosting sales management forecasting accuracy by 15% and saving 8 weekly hours of manual calculation.

Salesforce CRM, Salesforce Sales Cloud, Salesforce Service Cloud, Apex programming, Lightning Web Components (LWC), Salesforce Flow, Salesforce Shield, MuleSoft, Copado, REST/SOAP APIs, Gearset, Git version control, Database design, SQL, Tableau CRM, Lead routing automation, Revenue operations

Enterprise CRM Platform Consolidation

Role: Lead Salesforce Architect

Tools: Salesforce Sales Cloud, MuleSoft, Gearset, Git

Managed the 9-month migration and merge of 3 Salesforce instances into a single org, eliminating $120,000 in annual licensing costs and improving data consistency to 99.4%.

Sales Pipeline Automation Integration

Role: Salesforce Developer & Architect

Tools: Salesforce Flow, LWC, Apex, REST APIs

Designed a decoupled lead-routing engine that processed 50,000 weekly prospect records, reducing lead assignment times by 45% and increasing sales conversion rates by 8% over 6 months.

• Salesforce Certified Application Architect (2024)
• Salesforce Certified System Architect (2023)
• Salesforce Certified Platform Developer II (2021)

• Languages: English (Native), German (Conversational)
• Volunteer Work: Salesforce advisor for regional youth mentoring non-profit organizations (2022-present)
• Availability: 2 weeks notice