Project Manager

Cross-functional delivery specialist with 6 years of experience leading hybrid Agile-Waterfall programs across SaaS, fintech, and healthcare-tech organizations. PMP-certified with deep fluency in stakeholder alignment, risk modeling, and budget governance for portfolios up to $4.2M. Delivered a 14-team migration to a unified Jira/Confluence stack that cut sprint planning time by 38% and shipped a regulated payments platform two weeks ahead of schedule, recovering $310K in projected overrun. Comfortable in Smartsheet, MS Project, Asana, and Power BI for executive reporting.

Senior Project ManagerBrightline Health Solutions — Charlotte, NCMarch 2023 – Present

• Led a $4.2M EHR integration program across 9 clinical sites, coordinating 32 vendor and internal staff and closing the rollout four weeks ahead of the Q2 board deadline using a hybrid Agile-Waterfall delivery model.
• Rebuilt the intake-triage workflow with the clinical operations team, cutting average patient onboarding from 11 minutes to 6 and removing two redundant approval steps that nurses had flagged for years.
• Introduced a weekly RAID-log review in Smartsheet, surfacing 23 risks before they hit the critical path and reducing scope-change requests by 41% across three concurrent projects.
• Coached two junior PMs through their CAPM exams and assigned each a controlled subproject; both delivered under budget within their first six months in the seat.
• Standardized executive reporting in Power BI, replacing four hand-built status decks with one live dashboard the CIO now uses in monthly steering committee reviews.
• Negotiated a $185K vendor SOW reduction by re-scoping out-of-cycle change requests and consolidating two parallel contracts into a single master agreement.

Project ManagerNorthwind Capital Technologies — Raleigh, NCAugust 2020 – February 2023

• Delivered a regulated payments platform serving 280K active users, finishing two weeks ahead of the SEC-tied compliance deadline and recovering $310K of projected overrun by re-sequencing the QA and UAT phases.
• Ran daily standups and biweekly retros for three Scrum squads (24 engineers total) and tracked velocity in Jira; team throughput climbed from 47 to 71 story points per sprint over four quarters.
• Built the program's first cross-team dependency map in Confluence, eliminating six recurring blockers that had previously stalled releases for an average of 9 days each.
• Owned the $1.6M annual program budget end-to-end, reconciling forecasts monthly with finance and closing FY22 at 2.3% under plan despite a mid-year vendor switch.
• Wrote and rolled out a stakeholder-communication playbook now used by 11 PMs across the company; pre/post survey scores on "clarity of project status" rose from 3.1 to 4.4 out of 5.
• Partnered with the security team to embed SOC 2 evidence-gathering directly into sprint ceremonies, shaving roughly 60 hours of manual audit prep per quarter.

Project CoordinatorGreer & Mason Consulting Group — Atlanta, GAJune 2019 – July 2020

• Coordinated 14 client engagements simultaneously for a four-partner consulting team, tracking deliverables and invoicing milestones in Asana and surfacing slipping items in Friday partner reviews.
• Rebuilt the project-intake template after noticing partners were re-asking clients the same five scoping questions; the new form cut kickoff lead time from 12 days to 7.
• Reconciled time entries and expenses across 22 consultants weekly, catching $48K in misclassified billable hours over the year and feeding corrections back to the finance team.
• Drafted status reports and meeting minutes for engagements averaging $180K each, freeing each partner roughly 4 hours per week to focus on client work.

Bachelor of Science (Business Administration, concentration in Operations Management)
University of North Carolina at Greensboro — Greensboro, NC
Graduated: 2019

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Agile, Scrum, Kanban, Waterfall, Hybrid delivery, SAFe fundamentals, Lean process improvement, Critical Path Method, Earned Value Management, Jira, Confluence, Asana, Smartsheet, Microsoft Project, Trello, Monday.com, ClickUp, ServiceNow, Slack, Microsoft Teams, Power BI, Tableau, Excel (pivot tables, VLOOKUP, Power Query), RAID logs, RACI matrices, Gantt charts, burndown/burnup charts, Stakeholder management, Budget forecasting, Vendor and SOW negotiation, Risk register management, Change control, Resource planning, SOC 2 / HIPAA-aligned delivery, Cross-functional team leadership, Executive status reporting, Conflict resolution, Coaching junior PMs, Steering committee facilitation, UAT coordination

EHR Integration Program — Brightline Health Solutions

• Role: Program lead across 9 clinical sites, owning scope, schedule, and vendor governance.
• Stack/Tools: Smartsheet, Jira, Confluence, Power BI, MS Project.
• Impact: Closed a $4.2M, 11-month program four weeks early with zero patient-facing downtime; cost variance held at -1.8% against baseline.

Payments Platform Compliance Release — Northwind Capital Technologies

• Role: Sole PM coordinating engineering, QA, and legal toward an SEC-tied deadline.
• Stack/Tools: Jira, Confluence, Slack, Excel, internal compliance tracker.
• Impact: Shipped on time for 280K users, recovered $310K of forecasted overrun, and produced a re-sequencing playbook now applied to two follow-on releases.

Stakeholder Communication Playbook (internal initiative)

• Role: Author and rollout lead, partnered with the PMO director.
• Stack/Tools: Confluence, SurveyMonkey, internal LMS.
• Impact: Adopted by 11 PMs; "clarity of project status" stakeholder scores rose from 3.1 to 4.4 out of 5 within two quarters.

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• Languages: English (native), Spanish (professional working proficiency).
• Volunteer: Pro-bono PM for the Charlotte Habitat for Humanity affiliate; led scheduling for two 2025 builds totaling 38 volunteer days.
• Availability: Open to hybrid roles in the Charlotte metro area; willing to travel up to 20%.

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