Nursing Home Administrator

Nursing Home Administrator — Silver Oaks Senior Living

Indianapolis, IN | January 2024 – Present

• Supervised daily operations and 45 clinical/administrative staff at a 120-bed skilled nursing facility, increasing occupancy rates from 84% to 93% using PointClickCare CRM.
• Directed a facility-wide Quality Assurance and Performance Improvement (QAPI) program, reducing medication error rates by 38% through targeted staff training initiatives.
• Managed an annual operational budget of $4.2M, renegotiating vendor contracts for medical supplies to decrease monthly procurement expenses by 14% while maintaining care standards.
• Navigated compliance with state and federal DHHS regulations, leading annual state surveys that achieved a 95% reduction in citation count compared to regional facility averages.

Assistant Nursing Home Administrator — Autumn Breeze Care Center

Fort Wayne, IN | July 2020 – December 2023

• Coordinated scheduling and payroll for 65 healthcare workers, reducing employee overtime costs by 22% through the implementation of OnShift scheduling software.
• Spearheaded a family-resident integration program that boosted resident satisfaction survey ratings by 18% over a 12-month period using FeedbackLoop tracking.
• Administered Medicaid and Medicare billing audits, identifying and resolving billing discrepancies to capture $62,000 in unclaimed annual reimbursements.
• Facilitated safety training workshops and infection control protocols for 80+ facility staff, decreasing workplace injury claims by 29% and ensuring 100% OSHA compliance.

Long-term care administration, QAPI compliance, PointClickCare, MatrixCare, Staff retention, Budget management, Medicaid/Medicare billing, DHHS regulations, Infection control, HIPAA compliance, Resident care plans, Strategic scheduling, Vendor negotiations

EHR System Migration

Role: Implementation Lead

Tools: PointClickCare, MS Project, Zoom

Led the transition from paper records to PointClickCare EHR for 120 residents, training 50 staff members and completing the project 2 weeks ahead of schedule.

Rehabilitation Wing Expansion

Role: Project Director

Tools: Excel, AutoCAD, Trello

Directed the planning and $750,000 construction of a new 15-bed sub-acute rehabilitation wing, completing the project 10 days early and under budget by 8%.

• Licensed Nursing Home Administrator (LNHA) – Indiana State Board (2020)
• Health Services Executive (HSE) – NAB (2023)
• Certified Assisted Living Administrator (CALA) (2021)

• Professional Memberships: American College of Health Care Administrators (ACHCA)
• Volunteer Work: Coordinator for local senior center community outreach programs (2021–Present)
• Availability: 4 weeks notice (standard transition period for administrative roles)