Nursing Assistant

Certified Nursing Assistant (CNA) — Mercy Health Hospital

Chicago, IL | January 2024 – Present

• Delivered direct bedside care to 14 patients daily, including bathing, dressing, grooming, and feeding, resulting in a 15% increase in patient satisfaction scores.
• Monitored and documented vital signs, intake/output, and daily health changes for 40+ patients per week using Epic EHR, maintaining 100% compliance with HIPAA rules.
• Assisted registered nurses in executing clinical procedures, sterile wound dressings, and emergency response, reducing post-operative care delay times by 22%.
• Instructed and trained 8 new nursing assistant hires on facility safety protocols, patient handling techniques, and department workflows over a 12-month period.

Nursing Assistant — Windsor Care Center

Evanston, IL | June 2020 – December 2023

• Provided daily rehabilitative support and comfort care to 16 residents in a long-term care setting, improving resident mobility scores by 18% over 6 months.
• Maintained clean, safe, and organized patient rooms, reducing hospital-acquired infection rates by 28% through strict compliance with infection control protocols.
• Coordinated with dietary and physical therapy teams to prepare customized nutrition and movement plans for 12 patients, improving plan compliance by 25%.
• Responded to call lights and emergency alerts within an average of 45 seconds, improving patient safety response times and reducing fall incidents by 32%.

Patient care, Vital signs monitoring, CPR/AED, BLS certification, Patient transfers, Infection control, EHR systems, Epic software, Daily living assistance, Patient safety, Patient advocacy, Medical terminology, Wound care assistance

Patient Fall Prevention Campaign

Role: Safety Champion

Tools: Epic, Microsoft Teams

Collaborated on a patient mobility risk assessment protocol, decreasing inpatient fall occurrences by 35% over a 6-month trial.

Infection Control Standards Update

Role: Co-Facilitator

Tools: Cerner, Zoom

Standardized hand hygiene and room sanitization protocols across 3 wards, lowering overall post-surgical infection rates by 40%.

• Certified Nursing Assistant (CNA) - Illinois Department of Public Health (2020)
• Basic Life Support (BLS) Certification - American Heart Association (2024)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Volunteer Nursing Assistant at Chicago Free Clinic (2021-present)
• Availability: 2 weeks notice