Nurse Manager

Nurse Manager — Swedish Medical Center

Seattle, WA | August 2023 – Present

• Directed clinical operations and staffing schedules for a 32-bed medical-surgical unit, managing a team of 28 registered nurses and reducing nursing overtime expenses by 18% over a 12-month period.
• Supervised patient care delivery and compliance with Joint Commission safety standards, improving unit quality audit scores from 82% to 96% and reducing patient medication administration errors by 34%.
• Allocated a department operational budget of $1.8M, negotiating service agreements with 3 medical equipment suppliers to save $45,000 in annual maintenance fees.
• Implemented a bedside shift report protocol using Epic EMR, decreasing patient discharge cycle times by 15 minutes and raising patient satisfaction ratings by 22%.

Charge Nurse / Registered Nurse (RN) — Virginia Mason Medical Center

Seattle, WA | June 2020 – July 2023

• Coordinated shift assignments and patient transfers for a 24-bed acute care facility, directing 8 nurses per shift and decreasing average patient wait times by 19%.
• Mentored 12 newly hired registered nurses and nursing students during clinical rotations, helping to boost unit staff retention from 76% to 92% over a 2-year period.
• Administered direct patient care for high-acuity cases, executing safety audits and clinical charting in Cerner EMR to maintain 100% compliance with HIPAA standards.
• Collaborated with 5 clinical specialists to design a post-operative infection prevention protocol, reducing surgical site infection rates by 27% and saving 10 hours of nursing care time per week.

Clinical operations management, Nursing staff scheduling, Regulatory compliance, Patient safety protocols, Budget management, EHR documentation, Epic EMR, Cerner, Joint Commission audits, Conflict resolution, Patient care coordination, Kronos Workforce, Staff development

Sepsis Protocol Quality Improvement

Role: Clinical Project Leader

Tools: Epic EMR, Microsoft Excel, Microsoft Teams

Led a clinical education and screening campaign for 45 hospital staff members, reducing average sepsis diagnosis time by 18 minutes and clinical mortality rate by 14%.

EMR Transition and Staff Training

Role: Super User & Trainer

Tools: Cerner EMR, Epic EMR, Kronos Workforce

Coordinated the EMR transition training for 60 registered nurses and clinical staff, completing the training 10 days ahead of schedule with 100% pass rate on compliance assessments.

• Certified Nurse Manager and Leader (CNML) (2024)
• Registered Nurse (RN) License (2020)
• Advanced Cardiovascular Life Support (ACLS) (2021)
• Basic Life Support (BLS) Provider (2020)

• Professional Memberships: Active member of the American Organization for Nursing Leadership (AONL) and American Nurses Association (ANA)
• Volunteer Work: Health screening coordinator at regional community clinics (2021–present)
• Availability: 3 weeks notice