Nonprofit Manager

Senior Program Manager — Midwest Community Alliance

Chicago, IL | January 2024 – Present

• Directed 4 high-impact community outreach programs with an annual budget of $950,000, ensuring alignment with organizational goals and increasing community participation by 32%.
• Secured $340,000 in corporate sponsorships and foundation grants, achieving a 28% year-over-year increase in fundraising revenue through strategic partner outreach and grant writing.
• Supervised a team of 8 program coordinators and over 120 active volunteers, designing a new onboarding curriculum that boosted volunteer retention rates by 24% over 18 months.
• Implemented Salesforce Nonprofit Success Pack (NPSP) to track donor relations, reducing database administrative entry overhead by 15 hours per week and improving data accuracy by 18%.

Program Coordinator — Urban Youth Pioneers

Chicago, IL | June 2020 – December 2023

• Coordinated 6 after-school enrichment programs serving 450+ high school students annually, improving student attendance rates by 19% through customized curriculum development.
• Drafted 14 foundation grant proposals, successfully securing $185,000 in program funding and maintaining a 78% win rate across all applications over a 24-month period.
• Managed event logistics for 3 annual community fundraising galas, attracting 300+ attendees per event and raising $65,000, exceeding organizational revenue goals by 18%.
• Partnered with 12 local business vendors to organize career workshops, saving 22% in operational costs through negotiated pro-bono service agreements.

Grant writing, Fundraising, Donor relations, Program management, Budget management, Volunteer coordination, Community outreach, Salesforce NPSP, Raiser's Edge, Classy, Asana, Event planning, Stakeholder engagement, Public speaking, Strategic planning

Community Health Initiative Launch

Role: Lead Program Manager

Tools: Salesforce NPSP, Asana, Zoom, Google Workspace

Directed the launch of a new mobile health program, securing $250,000 in seed grants and serving 1,400 neighborhood residents in the first 6 months.

Digital Donor Engagement Campaign

Role: Campaign Director

Tools: Classy, Mailchimp, Canva, Salesforce NPSP

Designed and executed a month-long social media and email fundraising drive, raising $95,000 from 420 individual donors and boosting repeat donations by 28%.

• Certified Fund Raising Executive (CFRE) (2023)
• Project Management Professional (PMP) (2024)

• Languages: English (Native), Spanish (Bilingual)
• Volunteer Work: Board member for local youth shelter (2021-present)
• Availability: 2 weeks notice