Professional Resume Template for
Mortgage Processor
Clara J. Moreno
Austin, TX
(512) 555-0182
clara.moreno@email.com
linkedin.com/in/clara-moreno-mortgage | namp.org/members/clara-moreno
Professional Summary
Methodical Mortgage Processor with 5 years of experience managing high-volume loan pipelines and processing residential mortgage files from application to closing. Expert in preparing loan disclosures, coordinating with underwriters, and ensuring strict compliance with TRID and CFPB guidelines. Proven history of maintaining a pipeline of 45+ active files, reducing average clear-to-close times by 18%, and achieving a 99.4% quality assurance rating. Skilled in verifying complex asset, income, and employment documentation for conventional, FHA, and VA loans. Proficient with Encompass, Calyx Point, Fannie Mae Desktop Underwriter (DU), and Freddie Mac Loan Product Advisor (LPA).
Work Experience
Senior Mortgage Processor — Summit Residential Funding
Austin, TX | July 2023 – Present
- Managed a pipeline of 48+ active residential mortgage files under tight timelines, utilizing Encompass LOS to track milestones and reducing average loan cycle times by 19%.
- Analyzed asset, tax, and employment documentation for 150+ conventional and government loans, resolving 98.6% of loan conditions prior to underwriting submission.
- Coordinated with 14 underwriting and escrow representatives daily using DocuSign and MS Teams, expediting title clearance and lowering post-closing audit issues by 22%.
- Automated verification of employment workflows using the Work Number database system, saving 12 hours of manual verifications weekly and eliminating processing delays.
Mortgage Loan Processor — Lakeside Mortgage Group
Houston, TX | June 2021 – June 2023
- Processed 240+ FHA, VA, and USDA mortgage loans from application to clear-to-close, verifying compliance with FNMA and FHLMC guidelines to maintain a 99.4% audit rating.
- Evaluated credit reports, tax returns, and bank statements for 110+ clients utilizing Calyx Point, identifying file discrepancies and reducing loan suspension rates by 15%.
- Structured automated notification templates in Ellie Mae Encompass, which accelerated communication with 30+ loan officers and reduced document submission delays by 28%.
- Cleared 95% of prior-to-document underwriting conditions within a 48-hour window by collaborating directly with borrowers and verifying additional asset and liability files.
Education
Bachelor of Business Administration in Finance
University of Houston · Houston, TX · 2021
Skills
Loan processing, Underwriting guidelines (FNMA, FHLMC, FHA, VA, USDA), TRID and CFPB compliance, Income verification, Asset and credit analysis, Encompass LOS, Calyx Point, Desktop Underwriter (DU), Loan Product Advisor (LPA), DocuSign, Client relationship management, File auditing, Title clearance, Pipeline management
Projects
Encompass System Upgrade & Automation
Role: Lead Systems Processor
Tools: Ellie Mae Encompass, Excel, MS Teams
Designed automated milestone alerts and document upload templates, reducing file touch points by 22% and saving 6 hours per loan file.
FHA/VA Loan Processing Optimization
Role: Senior Loan Processor
Tools: Desktop Underwriter (DU), Loan Product Advisor (LPA), LoanBeam
Refined income analysis procedures for self-employed borrowers, lowering loan processing turnaround times by 15% and increasing first-submission approvals by 18%.
Certifications
- Certified Mortgage Processor (CMP) (2022)
- Certified Senior Mortgage Processor (CSMP) (2023)
- Ellie Mae Certified Encompass Administrator (2024)
Additional information
- Languages: English (Native), Spanish (Conversational)
- Affiliations: Member, National Association of Mortgage Processors (NAMP) (2022-present)
- Availability: 2 weeks notice
Job Market Insights
Market data and opportunities for
Mortgage Processor
Job Market Insights
$42,000
-
$58,000
Avg:
$49,000
Growth Outlook:
The demand for Mortgage Processors in the United States remains stable, driven by fluctuations in interest rates and the residential home purchase market. While advanced Loan Origination Systems (LOS) streamline data entry, human processors are essential for navigating complex compliance regulations, resolving document discrepancies, and managing escrow and title relationships. Employment is expected to experience steady replacement hiring, with job openings projected to grow by 3% over the next decade.
3% growth over 10 years
Key Skills Required
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FAQ
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