Licensed Clinical Social Worker

Licensed Clinical Social Worker — Pacific Northwest Medical Center

Portland, OR | January 2024 – Present

• Directed care coordination and psychotherapy for a caseload of 45 high-acuity patients weekly, utilizing Epic EHR to track treatment progress and reducing hospital readmissions by 16% over 18 months.
• Facilitated 12 weekly cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT) support groups, improving patient satisfaction scores by 22% based on quarterly clinical outcome surveys.
• Revamped the emergency department crisis intervention protocol in collaboration with 5 staff psychiatrists, which cut patient wait times for psychiatric evaluation by 30% or 40 minutes per patient.
• Coordinated discharge plans for 320+ geriatric patients, partnering with local community care facilities to secure post-acute housing and reducing transition-of-care delays by 35%.

Associate Clinical Social Worker — Willamette Mental Health Center

Portland, OR | June 2020 – December 2023

• Managed clinical intakes and diagnostic assessments for 180+ new patients under LCSW supervision, utilizing DSM-5 criteria and Valant EHR to establish baseline treatment objectives.
• Delivered individual psychotherapy sessions to 35 adolescent clients with depression and anxiety disorders, achieving a 78% improvement rate on clinical GAD-7 and PHQ-9 tracking scales.
• Spearheaded a community resource database transition that cataloged 120+ local social services agencies, reducing case manager search times for housing resources by 25%.
• Partnered with a multidisciplinary team of 8 nurses and primary care physicians to manage outpatient treatment plans, cutting medication non-compliance issues by 19%.

Clinical therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Crisis intervention, DSM-5 diagnostics, Patient advocacy, Case management, Trauma-informed care, Discharge planning, Epic EHR, Valant EHR, Psychosocial assessments, Family therapy, Multidisciplinary collaboration

Trauma-Informed Care Integration

Role: Clinical Project Lead

Tools: Epic EHR, Valant EHR, DSM-5, MS Teams

Led a 6-month initiative to train 18 healthcare staff in trauma-informed protocols, which reduced patient behavioral escalations in outpatient therapy by 24%.

Telebehavioral Health Program Expansion

Role: Lead Therapist

Tools: Valant EHR, Zoom Telehealth, Epic EHR

Coordinated the transition of 140 mental health clients to secure teletherapy services, maintaining 94% care continuity and reducing missed session rates by 15%.

• Licensed Clinical Social Worker (LCSW) — Oregon State Board (2022)
• Academy of Certified Social Workers (ACSW) (2022)
• Certified Clinical Trauma Professional (CCTP) (2023)
• Board Certified Diplomate in Clinical Social Work (BCD) (2025)

• Languages: English (Native), Spanish (Professional working proficiency)
• Volunteer Work: Pro-bono counseling at Portland Community Shelter (2021-present)
• Availability: 3 weeks notice