Professional Resume Template for
Data Center Technician
Nolan T. Brooks
Ashburn, VA
(703) 555-0142
nolan.brooks@email.com
linkedin.com/in/nolan-brooks | github.com/nolanbrooks
Professional Summary
Methodical Data Center Technician with 5 years of experience maintaining hyperscale infrastructure across multi-megawatt facilities. Proven track record of resolving hardware failures, deploying high-density rack equipment, and managing fiber/copper cabling. Successfully reduced average ticket resolution time by 32% while maintaining a 99.98% hardware uptime SLA. Proficient with Cisco IOS, Juniper Junos, Fluke OTDR, Sunbird DCIM, and ServiceNow.
Work Experience
Data Center Technician II — Vanguard Data Centers
Ashburn, VA | October 2023 – Present
- Deployed 1,480 servers and 74 network switches across 42 rack rows, completing the site expansion 6 days ahead of the scheduled deployment date.
- Maintained a mean time to repair (MTTR) of 38 minutes for hardware tickets, exceeding the facility SLA of 60 minutes for 18 consecutive months.
- Diagnosed and replaced failing CPUs, RAM modules, motherboard assemblies, and PSUs in 874 enterprise systems, achieving a 99.4% post-repair diagnostic success rate.
- Monitored power distribution units (PDUs) and HVAC cooling loops via Sunbird DCIM, reporting anomalies that prevented 3 potential thermal shut-down events.
Data Center Associate Technician — Omni Infrastructure Group
Sterling, VA | June 2021 – September 2023
- Routed, labeled, and tested 4,820 fiber optic (MPO/LC) and Cat6 connections using Fluke CertiFiber Pro, reducing connectivity port errors by 26%.
- Identified and decommissioned 114 idle server units under direction, reclaiming 82 kW of power capacity and reducing localized thermal load by 12%.
- Managed local spare parts inventory valued at $320,000, attaining a 99.8% audit accuracy and shortening critical replacement lead times by 32%.
- Resolved 950+ physical layer tickets, tracking resolutions in ServiceNow and receiving a 98.2% technician performance satisfaction score.
Education
Associate of Applied Science in Information Technology
Shenandoah Institute of Technology · Winchester, VA · 2021
Skills
Server deployment, Hardware troubleshooting, Fiber optic splicing, MPO/LC cabling, Fluke OTDR testing, Power distribution units (PDUs), UPS monitoring, HVAC cooling configurations, DCIM (Sunbird, Nlyte), ServiceNow ticketing, Cisco IOS, Juniper Junos, Linux CLI, IPMI out-of-band management
Projects
Hyperscale Expansion & Server Decommissioning
Role: Lead Hardware Technician
Tools: ServiceNow, Sunbird DCIM, Fluke OTDR, Linux CLI
Supervised the hot-swap migration of 240 servers during active production hours, completing the project with zero accidental downtime and 100% cable mapping accuracy.
Fiber Cable Optimization Project
Role: Network Infrastructure Technician
Tools: Fluke DSX-8000, MPO LightSource, Panduit Cable Managers
Redesigned the patch panel layout for 3 data halls, reducing overall path length by 18% and decreasing optical attenuation across 1,200+ patch links.
Certifications
- CompTIA Network+ (2022)
- Certified Data Centre Professional (CDCP) (2023)
Additional information
- Availability: 2 weeks notice
- Physical Capacity: Able to lift up to 50 lbs and work in hot/cold aisles for extended shifts
- Work Authorization: U.S. Citizen / Authorized to work in the U.S.
Job Market Insights
Market data and opportunities for
Data Center Technician
Job Market Insights
$65,000
-
$95,000
Avg:
$80,000
Growth Outlook:
The demand for Data Center Technicians in the United States is growing rapidly, driven by the massive expansion of artificial intelligence applications and cloud services. The industry is currently facing a significant workforce shortage, with projections showing a 35% growth in global data center roles by 2030. Technicians with specialized hardware troubleshooting, power systems, and cooling infrastructure experience command competitive compensation.
35% growth by 2030
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