Counselor

Licensed Professional Counselor — Oakridge Behavioral Health Center

Dallas, TX | October 2022 – Present

• Delivered individual and group psychotherapy to a caseload of 45 active clients, achieving a 92% treatment adherence rate by utilizing evidence-based modalities including CBT, DBT, and EMDR.
• Conducted 120+ comprehensive diagnostic assessments annually to formulate individualized treatment plans, reducing average time-to-treatment initiation by 15% through streamlined documentation.
• Facilitated crisis intervention and developed safety contracts for high-risk patients, reducing emergency department psychiatric admissions by 22% over an 18-month period.
• Collaborated with 6 psychiatrists and primary care physicians to manage integrated care plans, resulting in a 14% improvement in client-reported symptom reduction scores on PHQ-9 and GAD-7.

Mental Health Counselor — Pinecrest Counseling Services

Fort Worth, TX | September 2020 – September 2022

• Provided outpatient counseling to 35+ weekly clients, utilizing motivational interviewing and solution-focused therapy to increase program retention rates by 18% over 12 months.
• Led a weekly cognitive behavioral therapy group for 12 adults with anxiety disorders, improving group-average functional assessment scores by 25% by the end of each 8-week cycle.
• Maintained 100% compliance with HIPAA guidelines and clinical documentation standards, completing 50+ progress notes weekly within the required 24-hour window from session close.
• Partnered with local social services to refer 80+ clients to housing and vocational programs, reducing therapy drop-out rates due to external stressors by 20% over 2 years.

Clinical mental health counseling, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Crisis intervention, Diagnostic assessment, Treatment planning, Trauma-informed care, Family and couples therapy, Motivational interviewing, DSM-5 diagnostics, Epic EHR, Athenahealth EHR, HIPAA compliance

Outpatient Group Therapy Expansion

Role: Lead Counselor

Tools: SimplePractice, Zoom Healthcare, Microsoft Teams

Designed and launched a virtual DBT group therapy program for 40+ patients, achieving a 90% completion rate and increasing outpatient clinical capacity by 25%.

Crisis Protocol Optimization Initiative

Role: Clinical Counselor

Tools: Epic EHR, Phreesia, Asana

Restructured the outpatient clinic's crisis assessment workflow, reducing patient intake processing times by 30% and safety planning compliance to 100%.

• Licensed Professional Counselor (LPC) (2022)
• National Certified Counselor (NCC) (2020)

• Languages: English (Native), Spanish (Bilingual)
• Professional Memberships: American Counseling Association (ACA), member since 2020
• Availability: 3 weeks notice