Certified Nursing Assistant (CNA)

Certified Nursing Assistant — Mercy Health Center

Atlanta, GA | June 2023 – Present

• Deliver direct clinical care to a 15-bed patient assignment per shift, maintaining 100% compliance with HIPAA regulations and fall-prevention protocols.
• Record and log vital signs, intake/output, and blood glucose levels for 40+ patients daily with zero documentation errors in Epic EHR.
• Collaborated with a team of 8 Registered Nurses to streamline shift handoffs, reducing patient transfer times by 15 minutes per patient.
• Received a 96% patient satisfaction rating across 4 consecutive quarterly reviews, placing in the top 5% of facility nursing support staff.

Certified Nursing Assistant — Shady Pines Care Facility

Atlanta, GA | August 2021 – May 2023

• Assisted 12+ geriatric and rehabilitative residents daily with mobility, hygiene, and activities of daily living (ADLs), improving resident ambulatory stability by 20%.
• Monitored patient condition changes and reported critical fluctuations in vitals to supervising nurses, reducing emergency intervention response times by 12%.
• Maintained sterile field environments and performed clean dressing changes for up to 8 post-operative patients daily, achieving zero facility-acquired infections over a 22-month tenure.
• Trained 6 incoming CNA students on patient lift operation and Hoyer transfer techniques, ensuring 100% adherence to occupational safety standards.

Vital signs monitoring, Patient transfer & mobility, Hoyer lift operation, Epic EHR charting, Infection control, HIPAA compliance, Point-of-Care testing (POCT), Therapeutic communication, Phlebotomy assistance, Patient care plans, ADL support, CPR & First Aid

Infection Control Improvement Initiative

Role: CNA Committee Representative

Tools: PPE protocols, Hand hygiene monitoring, Sanitization tracking

Served as a department representative to audit sanitization compliance, resulting in a 40% reduction in facility-acquired infections over 6 months.

Fall Prevention & Patient Safety Campaign

Role: Co-facilitator

Tools: Fall risk assessments, Mobility alarms, EHR flagging

Partnered with rehabilitation therapists to implement hourly safety rounds for high-risk patients, achieving a 35% reduction in patient fall incidents.

• Certified Nursing Assistant (CNA) – Georgia Board of Nursing (2021)
• Basic Life Support (BLS) – American Heart Association (2025)

• Languages: English (Fluent), Spanish (Conversational)
• Volunteer Work: Provided weekend elder care assistance at the Atlanta Community Center (2022 – Present)
• Availability: Immediate