Professional Resume Template for
Billing Specialist
Juliana M. Mercer
Charlotte, NC
(704) 555-0143
juliana.mercer@email.com
linkedin.com/in/juliana-mercer | julianamercer.finance
Professional Summary
Methodical Billing Specialist with a 5-year record of managing high-volume invoicing and accounts receivable processes within corporate finance environments. Expertise includes administering billing systems, resolving client billing discrepancies, and reducing Day Sales Outstanding (DSO). Successfully decreased invoicing error rates by 34% and accelerated payment collection cycles by 12 days using automated workflows. Proficient with SAP S/4HANA, NetSuite ERP, QuickBooks Enterprise, and advanced Microsoft Excel.
Work Experience
Billing Specialist — Sentinel Logistics Group
Charlotte, NC | October 2023 – Present
- Administered B2B billing operations for 85+ corporate accounts, generating 450+ invoices monthly valued at $2.4M with a 99.8% accuracy rate.
- Automated the invoice delivery process via NetSuite ERP, reducing the average invoice preparation time by 32% (saving 14 hours per week).
- Collaborated with sales and customer support teams to resolve 120+ client invoice discrepancies, reducing aging balances by 28%.
- Initiated proactive collections communication, decreasing Day Sales Outstanding (DSO) from 45 days to 33 days within a 6-month period.
Associate Billing Specialist — Beacon Care Solutions
Greensboro, NC | June 2021 – September 2023
- Processed billing cycles for 120 client contracts, ensuring compliance with service level agreements and reducing posting delays by 22%.
- Audited monthly transaction records to identify discrepancies, recovering $48,000 in unbilled services over 12 months.
- Standardized the billing data-entry format using QuickBooks, accelerating the monthly close process by 3 days for the team.
- Responded to client inquiries regarding billing errors within an average of 4 hours, improving customer satisfaction scores by 15%.
Education
Bachelor of Science in Finance
Piedmont State University · Charlotte, NC · 2021
Skills
Accounts receivable, B2B billing, Invoicing, Day Sales Outstanding (DSO) reduction, Financial auditing, Ledger reconciliation, Dispute resolution, NetSuite ERP, SAP S/4HANA, QuickBooks Enterprise, Bill.com, Microsoft Excel (VLOOKUP, Pivot Tables), SQL, Cash flow reporting
Projects
ERP Billing System Migration
Role: Billing Lead
Tools: SAP S/4HANA, NetSuite, Microsoft Excel
Led the data migration of 3,200 historical customer billing accounts to NetSuite, completing the transfer 10 days early with zero data loss.
Automated Invoicing Implementation
Role: Billing Specialist
Tools: Bill.com, QuickBooks Enterprise, Slack
Configured automated email reminders and payment links for past-due accounts, decreasing past-due balances by 41% within 90 days.
Certifications
- Accredited Receivables Specialist (ARS) (2023)
- Certified Accounts Receivable Specialist (CARS) (2022)
Additional information
- Languages: English (Native), Spanish (Professional working proficiency)
- Volunteer Work: Financial literacy workshop volunteer at community centers (2022 – Present)
- Availability: 2 weeks notice
Job Market Insights
Market data and opportunities for
Billing Specialist
Job Market Insights
$48,000
-
$72,000
Avg:
$60,000
Growth Outlook:
The employment of billing and posting clerks is projected to experience a slight decline of -0.4% from 2024 to 2034, driven primarily by the adoption of automated billing software and digital payment platforms. However, demand persists for skilled specialists who can handle complex B2B billing disputes, audit ERP system entries, and manage large-scale reconciliation tasks. Approximately 42,200 annual job openings are expected to replace retiring workers.
-0.4% growth over 10 years
Key Skills Required
Focus on these skills when customizing your resume for recruiter screenings.
Search Jobs
Explore live openings for
Billing Specialist
roles and tailor your resume to match the market demand.
Search
Billing Specialist
FAQ
Common questions about the
Billing Specialist
position