Quality Specialist

Quality Specialist — Pinnacle Manufacturing Group

Pittsburgh, PA | January 2024 – Present

• Directed 2 testing teams of 6 quality control inspectors to implement statistical process control charting, reducing product defect rates by 28% and increasing production line yield by 14% across 4 assembly lines.
• Designed a digital non-conformance auditing workflow for compliance verification across 3 manufacturing zones, saving 16 weekly hours of manual record preparation and reducing audit non-conformances by 32%.
• Audited supplier quality performance metrics for 45 external vendors, identifying 8 critical raw material discrepancies and negotiating corrective actions that reduced incoming material defects by 26%.
• Collaborated with product development engineers to define inspection parameters for 14 new product introductions, reducing post-release customer warranty claims from 7.5% to less than 1.8%.

Associate Quality Specialist — Apex Precision Components

Erie, PA | June 2021 – December 2023

• Constructed 150+ custom product inspection protocols using coordinate measuring machines and statistical tools, reducing final inspection cycle times from 4 hours to 45 minutes and saving $18,000 annually.
• Audited component assembly processes for 6 major product families, implementing root cause analysis methodologies that resolved 34 engineering anomalies and reduced scrap waste by 22% on the factory floor.
• Tracked 120+ process deviations and non-conformance reports in Jira, collaborating with 12 manufacturing technicians to decrease the average resolution time for corrective actions by 30%.
• Mentored 4 junior quality inspectors on calibration standards and safety procedures, improving average team compliance test scores by 25% and accelerating inspector onboarding times by 35%.

ISO 9001 compliance, Statistical Process Control (SPC), Root Cause Analysis (RCA), CAPA, Process capability analysis, Quality management systems, Continuous improvement, Lean manufacturing, Quality control auditing, Calibration coordination, Document control, Gage R&R, FMEA, Minitab, Jira, SAP ERP, Process mapping

ISO 9001 QMS Certification

Role: Lead Quality Auditor

Tools: Jira, SAP ERP, SharePoint, Excel

Led the 9-month transition to a centralized electronic quality management system, achieving 100% compliance during external audits and reducing document control cycle times by 40%.

Gage R&R Optimization

Role: Quality Specialist

Tools: Minitab, Excel, Jira

Conducted measurement system analysis on 15 critical gauges, reducing measurement variation by 35% and saving 12 hours of weekly verification rework.

• ASQ Certified Quality Process Analyst (CQPA) (2022)
• ASQ Certified Quality Auditor (CQA) (2024)
• Certified Six Sigma Green Belt (CSSGB) (2023)

• Languages: English (Native), German (Conversational)
• Volunteer Work: Quality advisor for regional food bank safety compliance (2022–present)
• Availability: 2 weeks notice