Professional Resume Template for

Linen Service Manager

Raymond T. Fletcher

Orlando, FL

(407) 555-0139

raymond.fletcher@email.com

linkedin.com/in/raymond-t-fletcher | almnet.org/members/raymond-fletcher

Professional Summary

Systems-oriented Linen Service Manager with 5 years of experience directing high-volume commercial laundry facilities and hospital textile distribution systems. Expert in maintaining Joint Commission and CDC infection control standards while optimizing wash chemistry formulas. Proven history of reducing annual textile replacement costs by 14%, increasing daily throughput by 19% via labor scheduling, and lowering chemical waste by 11%. Proficient in utilizing LinenWeb software, managing annual budgets of $850,000, and leading teams of 15 technicians.

Work Experience

Linen Service Manager — Orlando Health Regional Laundry

Orlando, FL | March 2024 – Present

  • Managed daily operations for a facility processing 35,000 pounds of linen daily, utilizing LinenWeb to coordinate schedules and improve delivery turnaround times by 16%.
  • Standardized chemical dispensing protocols for 6 tunnel washers, reducing utility and water consumption by 12% while ensuring 100% compliance with CDC sanitation guidelines.
  • Negotiated contract terms with 4 textile manufacturers, securing a 14% discount on bulk sheet and towel purchases to save $35,000 in annual replenishment budgets.
  • Supervised and trained a staff of 15 laundry technicians in OSHA hazard communications, decreasing workplace safety incidents by 45% over a 12-month period.

Assistant Linen Service Manager — Sunterra Resorts Laundry Services

Kissimmee, FL | June 2021 – February 2024

  • Coordinated laundry production workflows for 3 hospitality clients, utilizing Excel to track inventory distribution and reduce textile loss rates by 18%.
  • Inspected incoming linen shipments for quality assurance, rejecting substandard shipments to maintain a 99.8% compliance rate with resort brand standards.
  • Resolved delivery discrepancies for 12 external partners, improving customer satisfaction scores from 82% to 94% through prompt service recovery actions.
  • Implemented a preventive maintenance schedule for 8 commercial dryers, decreasing machinery downtime by 24% and extending belt life cycles by 6 months.

Education

Bachelor of Science in Hospitality Management

University of Central Florida · Orlando, FL · 2021

Skills

Industrial laundry chemistry, Linen inventory control, Joint Commission compliance, CDC sanitation guidelines, Vendor contract negotiation, Operational budgeting, Labor scheduling, Preventive maintenance, Quality assurance auditing, Textile life-cycle management, LinenWeb, Excel, Team leadership

Projects

Hospital Wash Chemistry Overhaul

Role: Linen Service Manager

Tools: dispensers, titration kits, LinenWeb

Redesigned wash formulas and calibrated chemical dispensers across all commercial washers, reducing utility costs by 15% and extending average sheet life cycles by 20%.

LinenWeb RFID Tracking Implementation

Role: Linen Service Manager

Tools: RFID tags, scanners, LinenWeb, Excel

Oversaw the installation of RFID tracking tags and scanners for a 500-bed hospital network, decreasing textile loss by 32% and reducing inventory reporting errors by 40%.

Certifications

  • Certified Laundry and Linen Manager (CLLM) (2022)
  • Certified Healthcare Environmental Services Professional (CHESP) (2023)
  • OSHA 30-Hour General Industry Certification (2021)

Additional information

  • Languages: English (Native), Spanish (Conversational)
  • Volunteer Work: Cleaned and prepared linens for local emergency shelters (2022-present)
  • Availability: 2 weeks notice

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Job Market Insights

Market data and opportunities for

Linen Service Manager

Job Market Insights

$48,000

-

$78,000

Avg:

$62,000

Growth Outlook:

The demand for Linen Service Managers in the United States remains stable, driven by the expanding healthcare and hospitality sectors. Hospitals, clinics, and hotels rely heavily on efficient, hygienically compliant laundry management to meet daily operational needs and regulatory standards. While automation and industrial washing systems optimize physical sorting and cleaning, skilled managers are required to manage staff, oversee budgets, track inventory, and ensure infection control compliance. Job openings are projected to grow by 3% over the next decade.

3% growth over 10 years

Key Skills Required

Focus on these skills when customizing your resume for recruiter screenings.

Demonstrated expertise in industrial laundry chemistry and wash formula optimization || Proven track record of managing linen inventory and supply chain distribution systems || Deep understanding of Joint Commission, OSHA, and CDC infection control standards || Proficiency in laundry management software such as LinenWeb, LinenInfo, or Excel || Experience negotiating high-value vendor contracts and Service Level Agreements (SLAs) || Strong capability in operational budgeting, resource allocation, and labor scheduling || Hands-on experience maintaining high-volume commercial washroom and dryer equipment || Ability to design and execute preventive maintenance schedules for facility machinery || Skilled in recruiting, training, and managing cross-functional production teams || Experience conducting quality assurance audits to measure textile life cycles and wear

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Linen Service Manager

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