Library Technician

Library Technician — Pinnacle Public Library System

Denver, CO | January 2024 – Present

• Cataloged and classified over 12,000 physical and digital resources using MARC21, RDA, and OCLC Connexion, reducing the cataloging backlog by 40% and cutting processing times for new materials from 10 days to 4 days.
• Managed the circulation desk and supervised 4 part-time library aides, resolving up to 150 patron inquiries daily and increasing overall customer satisfaction ratings from 88% to 96% over a 12-month period.
• Reorganized the local history and archival collection of 45,000 documents, implementing a new digital indexing system that reduced search retrieval times by 35% for researchers and staff members.
• Led 15 monthly database training workshops for library patrons, teaching advanced search operators and Boolean logic, which boosted active database usage by 25% and reduced basic search query assistance requests by 18%.

Library Assistant — Summit Academic Library

Boulder, CO | August 2021 – December 2023

• Processed and cataloged 7,000+ incoming academic journals and serials in the Alma Integrated Library System, resolving 95% of metadata discrepancies and reducing entry errors by 18%.
• Coordinated the Interlibrary Loan (ILL) department, utilizing ILLiad to process an average of 450 borrowing and lending requests weekly while maintaining a 99% accuracy rate.
• Conducted weekly inventory audits of the main stacks, identifying and correcting 850+ misfiled volumes, which improved inventory accuracy to 99.8% across the entire collection.
• Collaborated with the IT department to transition the library's reservation system to a mobile-friendly portal, boosting room bookings by 30% and decreasing manual scheduling tasks by 25%.

Alma ILS, Koha, OCLC Connexion, MARC21 cataloging, RDA cataloging, Dublin Core, Library of Congress Classification, Dewey Decimal System, Interlibrary Loan (ILL), ILLiad, Springshare LibGuides, Collection development, Patron services, Reference desk operations

Digital Archiving Initiative

Role: Technical Lead

Tools: Alma ILS, Omeka, Dublin Core, Adobe Acrobat Pro

Digitized and metadata-tagged 1,200 local historical photographs and maps, making them public online and increasing archives website page views by 45%.

RFID Self-Checkout Migration

Role: Implementation Specialist

Tools: Bibliotheca RFID systems, SirsiDynix Symphony

Helped convert 30,000 print items to RFID tags over 6 weeks, resulting in a 55% reduction in manual checkout lines during peak operating hours.

• Library Support Staff Certification (LSSC) (2023)
• Library Technology Certificate (2021)

• Languages: English (Native), Spanish (Conversational)
• Volunteer Work: Weekly literacy tutor for local adult education program (2022-present)
• Availability: 2 weeks notice