Instructional Designer

Instructional Designer — Beacon Educational Services

Boston, MA | July 2023 – Present

• Led the development of 18 online courses for Canvas LMS using Articulate Storyline 360, increasing student course completion rates by 22% and improving course satisfaction scores by 15% across 3 major undergraduate programs.
• Coordinated with 24 faculty subject matter experts to redesign outdated curricula into mobile-friendly formats, reducing learner support tickets by 35% and saving faculty 12 hours of setup time per term.
• Facilitated 15 professional development workshops on universal design for learning (UDL) and WCAG 2.1 accessibility guidelines, training 140+ educators and achieving a 98% workshop evaluation rating.
• Evaluated learning analytics using SQL and Tableau to identify student drop-off points, implementing targeted revisions that recovered retention rates by 14% in 4 high-enrollment STEM gateway courses.

Associate Instructional Designer — Summit EdTech Labs

Boston, MA | June 2021 – June 2023

• Developed 8 compliance-oriented training modules using Adobe Captivate and Camtasia, decreasing onboarding times for 250+ new academic staff members by 28% and ensuring 100% completion in 30 days.
• Built 12 interactive simulations and multimedia learning objects, which raised average student quiz scores by 18% and increased weekly active user engagement metrics by 26% across 5 core courses.
• Managed SCORM and xAPI integration testing on Moodle LMS for 15 departments, troubleshooting and resolving 40+ content loading bugs prior to student enrollment launches, reducing errors by 65%.
• Collaborated with the media production unit to create 35 short-form instructional videos, resulting in a 40% reduction in learner navigation questions and saving $14,000 in support resource costs.

Curriculum design, ADDIE model, SAM methodology, E-learning development, WCAG 2.1 accessibility, Universal Design for Learning (UDL), Articulate Storyline 360, Adobe Captivate, Camtasia, Canvas LMS, Moodle, Blackboard, SCORM, xAPI, Quality Matters standards, Higher education pedagogy, Learning analytics, Adobe Creative Cloud

Global Online MBA Curriculum Redesign

Role: Lead Instructional Designer

Tools: Canvas LMS, Articulate Storyline, Camtasia, Zoom

Redesigned 8 core business courses using interactive scenario-based learning, reducing student drop-out rate by 18% and increasing end-of-course satisfaction by 22% within 6 months.

University-Wide Accessibility Compliance Initiative

Role: Accessibility Lead & Designer

Tools: Blackboard LMS, WAVE Tool, HTML/CSS, Adobe Acrobat

Audited and remediated 150+ online courses for WCAG 2.1 AA standards, training 85 faculty members and increasing accessibility scores from 64% to 98% across 6 departments.

• Certified Professional in Talent Development (CPTD) (2023)
• Quality Matters Peer Reviewer Certification (2022)

• Publications: Co-authored 2 papers on hybrid course engagement metrics in the Journal of Interactive Learning Research
• Volunteer Work: Curriculum advisor for Boston adult literacy community center (2022-present)
• Availability: 3 weeks notice