Forklift Operator

Forklift Operator II — Oakridge Logistics Center

Memphis, TN | January 2024 – Present

• Operated counterbalance and stand-up reach forklifts to load and unload an average of 18 shipping containers daily, maintaining a 99.8% damage-free handling rate.
• Conducted daily pre-shift safety checklists and preventative maintenance on a fleet of 12 forklifts, reducing equipment downtime by 22% over a 12-month period.
• Utilized SAP Warehouse Management System (WMS) and RF scanners to track and locate inventory, increasing order picking speed by 18% and inventory placement accuracy by 15%.
• Collaborated with safety committee to redesign warehouse staging layouts, which reduced forklift-pedestrian near-miss incidents by 40% and optimized travel time by 12%.

Forklift Operator — Pinnacle Warehousing Solutions

Memphis, TN | June 2021 – December 2023

• Safely moved over 22,000 pallets of consumer goods using order pickers and electric pallet jacks, achieving a zero-accident record across 5,000+ operational hours.
• Identified and corrected 45+ inventory discrepancies weekly during routine cycle counts, improving overall location accuracy from 93% to 98.7% within 6 months.
• Trained and mentored 6 new hires on OSHA safety guidelines and warehouse layout navigation, reducing initial handling errors by 30% during their onboarding phase.
• Sorted and staged outgoing freight shipments for 15+ national logistics carriers daily, cutting average trailer loading times by 15 minutes per shipment and preventing dispatch delays.

Counterbalance forklifts, Stand-up reach trucks, Order pickers, Electric pallet jacks, Warehouse Management Systems (WMS), SAP, HighJump, RF barcode scanning, OSHA 29 CFR 1910.178 safety compliance, Inventory cycle counting, Pre-shift inspections, Bill of Lading (BOL) verification, Staging and loading

WMS Software Migration (HighJump)

Role: Warehouse User Tester & Lead Operator

Tools: HighJump WMS, RF Scanners, Zebra Printers

Participated in a 4-month warehouse migration to HighJump WMS, assisting with barcode mapping and testing, resulting in a 22% reduction in order processing errors.

Warehouse Staging Safety Redesign

Role: Safety Committee Representative

Tools: CAD Warehouse Maps, Safety Visuals, Pedestrian Barriers

Collaborated on a 3-month warehouse floor reorganization project that reduced forklift-pedestrian safety near-misses by 40% and improved travel path efficiency by 12%.

• Powered Industrial Truck Certification (OSHA compliant) (2024)
• OSHA 10-Hour General Industry Certification (2022)

• Languages: English (Fluent)
• Volunteer Work: Volunteer Material Handler for Mid-South Food Bank (2022–Present)
• Availability: Immediate