Career Counselor

Career Counselor — Midwest Career Advisors

Chicago, IL | August 2023 – Present

• Coached 180+ mid-career clients through job transitions, resulting in an 84% successful placement rate within 6 months of consultation using structured career mapping tools.
• Delivered weekly career planning seminars to cohorts of up to 45 participants, raising customer satisfaction ratings to 96% based on post-event surveys administered via Qualtrics.
• Redesigned the client intake process and digital onboarding workflows, reducing administrative processing time from 4 days to 2.5 days utilizing Salesforce CRM integrations.
• Utilized Strong Interest Inventory and MBTI assessments for 250+ clients to align career profiles with job market opportunities, increasing resume response rates by 22%.

Academic and Career Advisor — Chicago Heights University

Chicago, IL | June 2021 – July 2023

• Advised an active caseload of 320+ undergraduate students on course selection, career pathways, and internship search strategies annually, utilizing Handshake to track engagement.
• Partnered with 12 regional employers to host campus recruitment drives and workshops, securing 65 new internship opportunities for students within STEM and finance sectors.
• Maintained student career progress records using Salesforce CRM databases, increasing data retrieval speed by 25% and improving team tracking accuracy by 15% across the department.
• Facilitated 28 mock interview and resume review sessions per semester, leading to a 19% year-over-year increase in placement rates for participating graduates within 90 days.

Career counseling, Diagnostic assessments, Strong Interest Inventory, Myers-Briggs Type Indicator, Job placement strategies, Resume writing, Interview preparation, Salesforce CRM, Handshake, Canvas LMS, Workshop coordination, Client relationship management, Career mapping, Vocations advising

Alumni Mentorship Network Program

Role: Co-Director & Career Advisor

Tools: Handshake, Zoom, Google Workspace

Designed and launched an online mentorship platform connecting 150 students with 80 alumni mentors, achieving an 88% active participation rate over 6 months.

Vocational Re-entry Workshop Initiative

Role: Lead Career Counselor

Tools: Salesforce CRM, Canvas LMS, Mailchimp

Developed a 4-week virtual career planning curriculum for 60 displaced workers, placing 42 participants into full-time roles within 90 days of completion.

• Certified Career Counselor (CCC) (2023)
• Global Career Development Facilitator (GCDF) (2021)
• Board Certified Coach (BCC) (2022)

• Languages: English (Native), Spanish (Professional working proficiency)
• Volunteer Work: Career advisor for Chicago Youth Center mentorship program (2022–present)
• Availability: 2 weeks notice